Claims Service Professional
7 days ago
Job Overview:
Tal Services Limited is a leading provider of life insurance solutions, and we're seeking an experienced Claims Service Consultant to join our team. In this role, you'll be responsible for supporting customers through the claims process, handling administrative tasks, and assessing low complexity claims.
Salary: $60,000 - $80,000 per annum, depending on experience.
Job Description:
This is a fantastic opportunity to work in a dynamic and supportive environment where you can make a real difference in people's lives. As a Claims Service Consultant, you'll be working closely with customers, advisers, and internal stakeholders to ensure that claims are processed efficiently and effectively.
You'll be accountable for supporting customers through claims lodgement and information gathering, performing administrative tasks with accuracy and care, and ensuring compliance with TAL policies, procedures, and guidelines.
Key Responsibilities:
- Assess low complexity claims, assessing and initiating appropriate support options tailored to the customer's needs
- Liaise closely across the TAL Claims and other relevant internal departments to provide support in project work
- Interact with Customers, Advisers and other internal and external stakeholders
Required Skills and Qualifications:
- Exceptional customer service skills, ensuring agreed service standards are met
- Well-developed interpersonal and communication skills, operating with high levels of integrity
- Demonstrated ability to work both in a team and autonomously
- Previous experience in a similar role within Financial Services/ Insurance Industry
- Excellent analytical skills and methodologies, high attention to detail
Benefits:
- A competitive salary package, including bonuses and benefits
- Ongoing training and development opportunities
- A dynamic and supportive work environment
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