Experienced Restaurant Operations Manager

1 month ago


Chadstone, Victoria, Australia TGI Fridays Full time
Restaurant Operations Manager

Are you a seasoned professional with experience in managing high-volume fast-paced environments? Do you have a passion for delivering exceptional guest service and creating a positive team culture?

About TGI Fridays

Built on a legacy of great food, inventive drinks, and big fun, TGI Fridays has become a favorite place for friends to celebrate together and enjoy a casual dining experience. With over 1000 restaurants in 61 countries, we're the world's largest full-service casual dining restaurant chain.

We're dedicated to building our team with only the best, most passionate, and motivated hospitality professionals worldwide who live and breathe our values. Our credo is simple: Whatever you do, do it with Integrity. Wherever you go, go as a Leader. Whomever you serve, serve with Caring. Whenever you dream, dream with your All. And never, ever give up.

Job Description

We're seeking an experienced Venue Manager to join our team. As a key member of our management team, you'll be responsible for managing the day-to-day operations of the restaurant, focusing on delivering excellent guest service while managing your team and restaurant in all areas of the business.

Key Responsibilities:
  • Manage a team of up to 60 staff across multiple departments, including overseeing the head chef
  • Rostering, on-shift management, and training
  • Stock control and costs of goods
  • Maintain adherence to and auditing of OH&S and Food Hygiene procedures
  • Identify sales opportunities
  • Ensure superior service and quality is maintained
  • Foster and maintain a positive working environment while leading by example
What You Need

To succeed in this role, you'll need:

  • Demonstrated experience managing people, growing sales, managing costs, and delivering outstanding service in a high-volume fast-paced environment
  • Proven management experience with outstanding leadership capability and customer service focus
  • Qualifications in Hospitality (desirable - not essential)
  • A can-do attitude with the ability to act efficiently and resiliently
  • PASSION FOR CREATING A SUPPORTIVE AND MOTIVATING TEAM CULTURE
  • Ability to work productively during busy periods, including weeknights and weekends
Benefits

We offer a range of benefits, including:

  • Attractive TGI Friday's Australia Management Incentive Scheme, allowing for uncapped profit share earnings
  • Staff recognition and award nights
  • Ongoing development - we provide continuous learning and development opportunities, including world-renowned training courses and internal promotions
  • Receive discounts on all meals
  • A strong support system is in place to assist the management team, Head Office providing all the tools necessary for you to run the business

Estimated Salary: $80,000 - $120,000 per annum

TGI Fridays is an equal opportunities employer and welcomes applications from diverse candidates. Please note that this job description is not intended to be an exhaustive list of duties and responsibilities. We reserve the right to amend or add to these as required.



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