Administrative Support Officer
1 month ago
About Our Team:
Chandler Macleod is seeking a dedicated and personable Receptionist to provide exceptional support to our legal staff.
This role is pivotal in maintaining a smooth workflow in the office, ensuring clients receive top-notch service from the moment they walk through the doors.
Key Responsibilities:
- Greet and Assist Clients: Provide a warm welcome and essential support to clients and visitors in a professional and courteous manner.
- Manage Communications: Manage multi-line phone systems, direct calls, and take accurate messages.
- Schedule Appointments: Coordinate appointments and maintain schedules to ensure seamless client interactions.
- Administrative Support: Handle incoming and outgoing mail, courier deliveries, and provide general administrative support to legal and office staff as needed.
- Office Organisation: Ensure the reception area is tidy, organised, and stocked with supplies.
- Confidentiality: Maintain client confidentiality and adhere to office protocols.
Requirements:
- Previous Experience: Previous experience as a receptionist or in a customer service role, preferably in a legal or professional services environment.
- Excellent Communication: Excellent verbal and written communication skills.
- Organisational Skills: Strong organisational skills and attention to detail.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook), FilePro a bonus.
- Discretion: Ability to handle sensitive information with discretion and professionalism.
- Multitasking: Strong multitasking skills and the ability to work in a fast-paced environment.
What We Offer:
- Competitive Salary: Competitive salary and benefits package.
- Professional Development: Opportunities for professional development and growth within the firm.
- Supportive Environment: A supportive and collaborative work environment.
At Chandler Macleod, we value diversity and welcome applications from a diverse range of candidates. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability, and the LGBTIQA+ community. Read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.", "
About the Role:
We are seeking a highly organised and customer-focused Receptionist to join our team at Chandler Macleod.
This is an excellent opportunity for a personable and proactive individual to provide exceptional support to our legal staff and contribute to the smooth operation of our office.
Key Responsibilities:
- Client Service: Greet and assist clients and visitors in a professional and courteous manner.
- Communication Management: Manage multi-line phone systems, direct calls, and take accurate messages.
- Scheduling: Coordinate appointments and maintain schedules to ensure seamless client interactions.
- Administrative Support: Handle incoming and outgoing mail, courier deliveries, and provide general administrative support to legal and office staff as needed.
- Office Organisation: Ensure the reception area is tidy, organised, and stocked with supplies.
- Confidentiality: Maintain client confidentiality and adhere to office protocols.
Requirements:
- Previous Experience: Previous experience as a receptionist or in a customer service role, preferably in a legal or professional services environment.
- Excellent Communication: Excellent verbal and written communication skills.
- Organisational Skills: Strong organisational skills and attention to detail.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook), FilePro a bonus.
- Discretion: Ability to handle sensitive information with discretion and professionalism.
- Multitasking: Strong multitasking skills and the ability to work in a fast-paced environment.
What We Offer:
- Competitive Salary: Competitive salary and benefits package.
- Professional Development: Opportunities for professional development and growth within the firm.
- Supportive Environment: A supportive and collaborative work environment.
At Chandler Macleod, we value diversity and welcome applications from a diverse range of candidates. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability, and the LGBTIQA+ community. Read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion."]
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