Customer Experience Specialist

4 weeks ago


Parramatta Park, Queensland, Australia AMP - General Full time

We're looking for a talented individual to join our team at AMP - General as a Customer Services Officer. In this role, you'll be responsible for providing exceptional customer service and support to our clients.

About the Role

This is an exciting opportunity to work in a dynamic and fast-paced environment where you'll have the chance to make a real impact on our customers' lives. As a Customer Services Officer, you'll be the first point of contact for many of our clients, and you'll play a critical role in ensuring that they receive the best possible service.

Key Responsibilities

  • Provide exceptional customer service and support to clients via phone, email, and in-person
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with internal stakeholders to resolve customer issues and improve overall service delivery
  • Contribute to the development and implementation of customer service strategies and initiatives

What We're Looking For

We're looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional service. If you have a strong desire to make a difference in people's lives and are looking for a challenging and rewarding role, we'd love to hear from you.

Requirements

  • Previous experience in a customer-facing role, preferably in the financial services industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you're looking for a challenging and rewarding role in a dynamic and fast-paced environment, we'd love to hear from you.



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