Customer Solutions Specialist
12 hours ago
At Pepper Financial Services Group, we are seeking a highly skilled and experienced Customer Solutions Specialist to join our team based in Parramatta. This exciting opportunity will see you play a key role in ensuring the appropriate administration of disputes and providing an exceptional level of customer service.
The primary purpose of this role is to minimise risk to the organisation while maintaining high-quality customer service standards. As a specialist in dispute resolution, you will be responsible for:
- Ensuring timely and accurate dispute administration, adhering to regulatory guidelines.
- Providing excellent customer service through effective communication and issue resolution.
- Collaborating with the Customer Resolutions team to identify areas for process improvement.
- Reviewing and amending EDR letters as needed, ensuring accuracy and brand protection.
In return for your expertise, we offer a competitive salary of $65,000 - $80,000 per annum, depending on experience, plus a range of benefits including hybrid working arrangements, access to training programs, and opportunities for professional growth and development.
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Customer Solutions Expert
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Parramatta Park, Queensland, Australia Dental Corporation Full timeBupa Customer Value Specialist RoleAbout the RoleThis is a unique opportunity to make a meaningful impact on our customers' lives by delivering health solutions and claim resolutions that are tailored to their specific needs. As a Customer Value Specialist, you will be surrounded by a supportive team of colleagues and managers who will give you the trust...
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Customer Solutions Specialist
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Parramatta Park, Queensland, Australia Pepper Financial Services Group Full timeThe RoleAs a key member of our Customer Solutions team, you will be responsible for ensuring the effective administration of disputes and document custody while providing exceptional customer service.Minimise risk to the organisation through the effective administration of disputes and customer service.De-escalate complaints while maintaining regulatory and...
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Customer Banking Solutions Expert
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Customer Solutions Specialist
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Parramatta Park, Queensland, Australia Pepper Financial Services Group Full timeAbout the RoleThe Customer Solutions, Case Officer is a critical position within our team, responsible for ensuring the smooth administration of disputes and document custody while providing exceptional customer service to our clients.Key ResponsibilitiesMinimise risk to the organisation through effective dispute administration and customer...
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Customer Solutions Specialist
3 weeks ago
Parramatta Park, Queensland, Australia Pepper Financial Services Group Full timeThe RoleWe are seeking a highly skilled and experienced Case Officer to join our Customer Solutions team at Pepper Financial Services Group. As a Case Officer, you will be responsible for ensuring the appropriate administration of disputes and document custody, while providing an exemplary level of customer service in line with Pepper guidelines.Minimise...
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Customer Solutions Specialist
3 weeks ago
Parramatta Park, Queensland, Australia Pepper Financial Services Group Full timeThe RoleWe are seeking a highly skilled and experienced Case Officer to join our Customer Solutions team at Pepper Financial Services Group. As a key member of our team, you will be responsible for ensuring the appropriate administration of disputes and document custody, while providing an exemplary level of customer service in line with our company...
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Customer Solutions Coordinator
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Parramatta Park, Queensland, Australia Dental Corporation Full timeRole OverviewThe Customer Value Specialist will be responsible for providing individual recommendations of the most suitable health and wellbeing products based on the customer's needs, showcasing the value and benefits of these products for easy decision making.Key ResponsibilitiesProvide individual recommendations of the most suitable health and wellbeing...
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Customer Experience Specialist
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Parramatta Park, Queensland, Australia Dental Corporation Full timeCustomer Value Specialist RoleAt Bupa, we're committed to delivering exceptional customer experiences. As a Customer Value Specialist, you'll play a vital role in helping our customers achieve their health and wellbeing goals.Key Responsibilities:Provide personalized recommendations for health and wellbeing products, highlighting their benefits and...
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Customer Banking Specialist
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Customer Banking Specialist
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Quality Assurance Specialist
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Customer Service Solutions Expert
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Logistics Supply Chain Specialist
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Customer Experience Manager
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Senior Commercial Horticulture Specialist
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Senior Quality Assurance Specialist
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Parramatta Park, Queensland, Australia 4C Recruitment Solutions Full timeJob Title: Senior Quality Assurance SpecialistAbout Us: 4C Recruitment Solutions is a leading recruitment agency specializing in pharmaceutical industry jobs. We are proud to be a part of a dynamic TGA manufacturing environment, seeking experienced QA professionals with a flair for flexibility and projects.Job Summary: The Senior Quality Assurance Specialist...
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Parramatta Park, Queensland, Australia Commonwealth Bank of Australia Full timeDeliver Exceptional Customer ExperiencesAs a Customer Banking Specialist in our Retail Banking Services team, you will play a critical role in delivering a seamless banking experience to our customers. You will have in-depth conversations with customers to understand their financial needs and provide tailored solutions to meet their goals.Key...
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Customer Solutions Expertise Professional
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Parramatta Park, Queensland, Australia Pepper Financial Services Group Full timeJob DescriptionBased in our Parramatta office, this role focuses on the administration of disputes and customer service. We're seeking an expert to ensure efficient dispute resolution while providing high-quality customer interactions.About the RoleThis position involves minimising risk through effective dispute administration and ensuring regulatory...
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Customer Support Representative
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