Product Growth Specialist

2 weeks ago


Melbourne, Victoria, Australia beBeeAdoption Full time $100,000 - $150,000
Unlock Your Potential

With 2-5 years of experience in product enablement, technical account management, or onboarding/implementations project management, ideally in B2B/Enterprise SaaS, you'll be a strong fit for this role.

  • Fluent in metrics and dashboards
  • Confident communicator
  • Passionate about products and comfortable configuring software tools (UI, no-code) and managing mini-projects
  • High-agency, extreme-ownership mindset; thrive in a fast and fluid environment


The Opportunity

As a Product Adoption Manager, you will own ongoing adoption and value outcomes for a segment of our customers to ensure they continue to get recurring impact from our SaaS Products.

  1. Manage a patch of customers for your product area - Ensuring their adoption and impact stays high by running regular meetings, managing stakeholders, and holding Quarterly Business Reviews (supported by your Strategic Account Manager)
  2. Monitor Customer Value Score (CVS) dashboards, diagnose gaps, execute adoption playbooks to hit our CVS targets
  3. Drive Product Adoption – segment accounts into cohorts, craft launch comms, lead light-touch rollouts, build onboarding workflows and material in the product
  4. Surface Product Qualified Leads (PQLs) & renewal risks to Strategic Account Managers ahead of cycle
  5. Build scalable enablement material – Including Loom videos, Knowledge bases, Training sessions, Webinars


A Culture That Cares

We're ambitious, growth-focused, and laser-focused on solving meaningful problems, but we always have each other's backs. No egos, just genuine teamwork.

  • High Performance Meets Real Care
  • Radical Transparency & Accountability
  • Fast-Paced & Impact-Driven


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