
Operations Specialist
6 hours ago
Freight Forwarding Operations Specialist
The Position
We are seeking an experienced Freight Forwarding Operations Specialist to join our team. The successful candidate will be responsible for coordinating customer shipments from start to finish, maintaining rates in our cargo management system, and identifying opportunities to reduce costs.
Key Responsibilities:
- Coordinating customer shipments
- Maintaining rates in CargoWise
- Identifying cost-cutting opportunities
- Liaising with shipping lines and wholesale freight forwarders
- Resolving service issues for customers in a timely manner
- Developing business relationships with clients
- Conducting business reviews and preparing reports
Requirements
To be successful in this role, you will have:
- At least 5 years' experience in operations and customer service
- Strong negotiating skills
- Excellent knowledge of the freight forwarding industry
- Proven customer focus and a team player attitude
- Proficient IT skills and intermediate level in Microsoft Office applications
Benefits
We offer a competitive salary package, a supportive management team, and the opportunity to work in a small team environment. If you are looking for a challenging and rewarding role, please apply today.
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