Practice Manager/Receptionist

2 weeks ago

Sydney, New South Wales, Australia Specialist Practice Full time

**The Practice**

We are a well-established specialist dental practice with a friendly and growing team. Our main office is located in beautiful Camden (Sydney). Our company prides itself on delivering a very high standard of care and building exceptional relationships with our patients.

**The Role**

The manager position is a pivotal leadership role overseeing daily practice functions through the coordination and guidance of the team, and contributing to the overall delivery of superior patient care. We are seeking an efficient professional for full-time hours to flourish in a company that strives for a culture of operational excellence and success.

**Responsibilities include (not limited to)**:

- Managing the front of house; leading, educating and supporting the reception team.
- Reception duties when required.
- Facilitate a seamless patient journey, from the initial consultation to subsequent stages. This includes scheduling necessary appointments, creating and following up patient letters, explaining treatment plans and obtaining both informed and financial consents from the patient.
- Management of all HR related matters; leave, recruitment, onboarding, training & development, performance & behaviour, timetabling & rostering.
- Accounts oversight management, debt collection and establishing patient contracts and payment plans.
- Assist in the implementation of all marketing strategies and expand our database through website and social media management.
- Review and update documentation around people and processes in the practices.
- Supporting the operational team and director to oversee the smooth daily operations of the practice.
- Organising regular meetings and reporting to our director in person or online.
- In-depth oversight of the ongoing appointment schedule, updating and informing of appointment changes, reminders to patients, and follow-up appointments.
- A well-versed approach to stock control, dealing with dental materials and clerical supplies, ordering, maintaining, invoicing, and billing with a timely, efficient approach.

**About You**

The Manager position is a senior role within the practice and will attract an individual with a proven background of operational team leadership within a dental practice environment. The ability to engage and motivate others will be a key strength along with modelling a positive work ethic. Ideally, you will be adaptable and self-driven; a motivated individual who enjoys confidently working toward set goals within a team environment and takes pride and responsibility in their work and achievements.

**Key Criteria**
- Demonstrate leadership capabilities
- Display the professional maturity to work collaboratively and autonomously within the business
- Demonstrate proficiency with IT systems, interfacing and integration of IT software, data management
- Be professionally presented, deliver excellence in patient and staff service, and have the capacity to step up when required and execute soft authority
- Display vision, innovation, and commitment to continuous improvement

If you think this position sounds like you, please submit a cover letter along with your CV. This role is for an immediate start.

Pay: $35.00 - $54.96 per hour

Schedule:

- No weekends

Supplementary Pay:

- Performance bonus

**Experience**:

- practice management: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

  • Medical Receptionist

    7 days ago

    Sydney, New South Wales, Australia Enmore Medical Practice Full time

    Enmore Medical Practice is seeking a casual **Part time/ Full time** Medical Receptionist for our modern and established medical practice.It is expected that the employee will contribute to the effective operation of our medical practice by handling the day-to-day tasks in the practice.Key Selection Criteria - Mandatory- Previous experience as a medical...

  • Medical Receptionist

    2 weeks ago

    Sydney, New South Wales, Australia Prestons Medical Practice Full time

    Prestons Medical Practice is looking for a Medical Receptionist.Expected behaviours and Personal attributes: Demonstrate patient-focused approach with genuine empathy and interest in their needs. Excellent interpersonal and communication skills. Maintain absolute confidentiality regarding patient and practice information.Essential: Basic Knowledge of MS Word...

  • Medical Receptionist

    2 weeks ago

    Sydney, New South Wales, Australia Enmore Medical Practice Full time

    Enmore Medical Practice is seeking a casual **Part time/ Full time** Medical Receptionist for our modern and established medical practice.It is expected that the employee will contribute to the effective operation of our medical practice by handling the day-to-day tasks in the practice.Key Selection Criteria - Mandatory- Previous experience as a medical...

  • Receptionist/Dental Assistant

    2 weeks ago

    Sydney, New South Wales, Australia Prime Practice Full time

    Part Time Monday, Thursday & Friday Excellent hourly rate- Close to public transport and in the heart of Westfield Bondi Junction.- Modern, well-established practice with a welcoming professional teamAn experienced, motivated and caring Receptionist/Dental Assistant individual is required to join the team at Eastern Suburbs Orthodontics. The team are...

  • Medical Receptionist

    2 weeks ago

    Sydney, New South Wales, Australia Vrajlal Medical Practice Full time

    **Medical Receptionist - Kellyville (Northwest Sydney)**An opportunity exists to work as a medical receptionist at **Vrajlal Medical Practice** in Kellyville located at the Shopping Centre on Windsor Road, Kellyville, next to the Post Office and Pharmacy.This position offers a flexible, friendly and supportive environment.This is a casual position and you...

  • Medical Receptionist

    2 weeks ago

    Sydney, New South Wales, Australia Reliance Medical Practice Full time

    **POSITION DESCRIPTION: MEDICAL RECEPTIONIST**We need the right people in this role, so first and foremost we are looking for someone with a culture of service, to our patients, doctors and our team as a whole. Looking after people needs to be our top priorityPURPOSE OF THE POSITIONThe Medical Receptionist is responsible for the presentation of the practice...

  • Dental Assistant/Receptionist

    2 weeks ago

    Sydney, New South Wales, Australia Prime Practice Full time

    Two roles - Full Time role in Minchinbury and Part Time in Eastern Creek- Great team environments, long-term opportunities, good hourly rateSupport the professional, friendly teams at these busy, privately owned practices, by utilising your exceptional chairside and reception experience. You will have a strong work ethic and excellent patient caring...

  • Medical Receptionist

    2 weeks ago

    Sydney, New South Wales, Australia Synergy Medical Practice Full time

    An exciting opportunity for a part time casual Medical Receptionist required for a boutique Medical Practice in St Leonards. You must be available to work Wednesday, Thursday & Friday with flexibility to cover sick and annual leave as necessary.- **Role Requirements**:_- Face to face client interaction- Phone management- Diary management- Online...

  • Medical Receptionist

    2 weeks ago

    Sydney, New South Wales, Australia Walker St General Practice Full time

    **_We aim to inspire & empower our community to achieve their peak health._**- We strive to provide quality service.- We pursue excellence and efficiency every day.- We invite collaboration and teamwork.- We care about our community.- **Medical Receptionist**We are looking for an experienced Medical Receptionist/Administrator to join our close-knit team. You...

  • Medical Receptionist

    2 weeks ago

    Sydney, New South Wales, Australia Walker Street General Practice Full time

    **MEDICAL RECEPTIONIST/ADMINISTRATOR****Walker St General Practice **is a progressive and family-orientated medical practice in Bowral with a friendly and supportive work culture. We are looking for an experienced **Medical Receptionist/Administrator **to join our close-knit team. You will be a valued member and will work closely with the practice manager,...