Indigenous Business Development Manager

4 days ago

Adelaide, South Australia beBeeSpecialist Full time $140,000 - $180,000
Business Development Specialist

About the Role:

We are seeking a highly skilled Business Development Specialist to play a key part in achieving our strategy of financial inclusion and wellbeing for Indigenous Customers.

The successful candidate will maintain lasting partnerships with 3rd party referrers and create strong relationships with new Indigenous business customers by acting as trusted advisors.

You will network and acquire long term relationships with external partners, to attract customers from referral flows or competitors. You will be accountable for delivering excellence in on boarding, particularly the first 100 days.

Key Responsibilities:

  • Proactively build and manage a pipeline of new business with a particular focus on new to bank customers generated from internal and external referral partners.
  • Be an active member in the community, identifying and building relationships with external referral partners as well as Indigenous business influencers.
  • Support customer advocacy through effectively handling, escalating, and following up customer compliments, issues, and complaints, using judgement to resolve customer concerns on the spot.
  • Collaborate with internal stakeholders to ensure all business needs of the customer have been addressed, this includes, but is not limited to trade finance, complex payment solutions, credit structuring.
  • Conduct customer needs reviews to provide business solutions to new customers, including business lending, asset finance and other transactional needs.

What We Offer:

As an equal opportunity employer, we're proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Our team provides one big, supportive space to help us achieve our purpose of creating better futures together.

Alongside your skills and expertise, you'll benefit from our commitment to professional development, offering opportunities to grow and succeed within our organisation.

About Working at Our Organisation:

At our organisation, we believe that everyone deserves access to quality products and services, no matter their background. We strive to deliver innovative solutions that meet the unique needs of our customers.

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