Financial Services Representative

6 days ago

Devonport, Tasmania, Australia beBeeAmbassador Part time $50,000 - $75,000

Be a Banking Ambassador

Our organization values diversity, equality and fostering an inclusive workplace culture where everyone feels valued and respected. Our purpose is to help customers achieve their financial goals while making a positive impact on our communities.

As a Customer Advisor, you will play a key role in delivering exceptional customer service, helping customers navigate various banking options and promoting financial education. Your responsibilities will include:

  • Building strong relationships with customers through face-to-face interactions, phone calls and digital channels.

  • Providing accurate and timely information about products and services to meet customer needs.

  • Identifying and resolving customer complaints in a professional manner.

  • Collaborating with cross-functional teams to ensure seamless customer experiences.

  • Staying up-to-date with product knowledge and industry developments to provide expert advice.

In this dynamic role, you will have the opportunity to:

  • Grow your skills and knowledge through ongoing training and development programs.

  • Work in a fast-paced environment that requires adaptability and problem-solving skills.

  • Make a meaningful contribution to the success of our organization and positively impact our customers' lives.

We are looking for individuals who possess excellent communication and interpersonal skills, are able to work in a team environment and have a passion for delivering exceptional customer service.

Key Requirements:

  • Proven experience in customer-facing roles, preferably in a banking or financial services environment.

  • Excellent communication and interpersonal skills, with the ability to build rapport with customers from diverse backgrounds.

  • Ability to work in a fast-paced environment, prioritize tasks and manage competing demands.

  • High level of accuracy and attention to detail when handling customer transactions and queries.

  • Strong analytical and problem-solving skills, with the ability to think critically and creatively.

What We Offer:

  • A competitive salary and benefits package.

  • Ongoing training and development opportunities to enhance your skills and knowledge.

  • A collaborative and supportive work environment that encourages growth and innovation.

  • The chance to make a real difference in people's lives by providing exceptional customer service.

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