
Financial Services Advisor
6 days ago
Role Overview
As a Customer Service Representative, you'll be the face of our organization, making a positive impact on customers' lives.
You'll engage with customers through in-depth conversations, educate them about digital platforms, and recommend products that meet their goals. Your autonomy will enable you to excel in helping customers achieve their financial objectives.
In this dynamic role, you'll:
- Stay up-to-date with changing technologies and support customers with digital literacy and online banking needs.
- Embrace ongoing learning and development opportunities, including on-the-job training and external programs.
- Build relationships and make a positive impact on our communities.
Key Responsibilities:
- Deliver exceptional customer service and meet performance targets.
- Communicate with customers effectively, ensuring secure and accurate transactions.
- Collaborate with colleagues to achieve shared goals.
What We're Looking For:
- Experience in customer-facing roles and strong attention to detail.
- Confidence in communication and risk management.
- Drive for collaboration and teamwork.
Benefits and Culture:
- A diverse and inclusive work environment.
- Flexible policies and career advancement opportunities.
- Access to health and wellbeing support, including discounted gym memberships and private health insurance options.
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