Financial Service Professional

1 week ago

Devonport, Tasmania, Australia beBeeCustomer Part time $55,000 - $75,000

Banking Expertise

Your role as a Customer Advisor in our retail banking division puts you at the forefront of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their financial goals.

You will be responsible for delivering exceptional customer service, assisting customers with transactions, educating them about our online platforms and recommending products and services that best suit their needs.

This is an exciting opportunity to make a real difference in people's lives, explore customers' needs through in-depth conversations and partner with different specialists within the branch.

Key responsibilities include:

  • Delivering exceptional customer service by being responsive, professional and knowledgeable
  • Assisting customers with transactions, educating them about our online platforms and recommending products and services that best suit their needs
  • Partnering with specialists within the branch to ensure seamless service delivery
  • Staying up-to-date with constant change, supporting our customers with their digital literacy and online banking needs as we continue to innovate our offerings
  • Building connections by developing strong relationships with customers and colleagues alike
Requirements

To succeed in this role, you will need to have:

  • Experience in a customer-facing environment and a proven track record of delivering exceptional customer service
  • Strong communication skills, both verbal and written, to effectively communicate with customers and colleagues
  • Ability to work independently and as part of a team to achieve business objectives
  • Basic computer skills and knowledge of online banking systems
  • Flexibility to adapt to changing priorities and deadlines
Benefits

We offer a range of benefits to support your career development and well-being, including:

  • Health and wellbeing support, including discounted gym memberships and private health insurance options
  • Opportunities for growth and development, through on-the-job training and external development opportunities
  • A collaborative and inclusive work environment, where everyone feels valued and supported
About Us

We are a leading provider of retail banking services, committed to making a positive impact in our communities. We believe in recruiting talented individuals who share our values and are passionate about delivering exceptional customer service.

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