Call Centre Consultant

1 week ago


Melbourne, Victoria, Australia Bank of Queensland Full time
About the Opportunity:
We are seeking a motivated and enthusiastic Customer Service Consultant to join our growing team at Bank of Queensland. As a key member of our contact centre, you will play a vital role in delivering exceptional customer experiences and support to our valued clients.

With a strong focus on career growth and development, you'll have the opportunity to learn and grow with our organisation. Plus, enjoy flexible working arrangements, discounted financial products, and access to our Employee Assistance Program (EAP).

We're committed to creating a culture of inclusivity and respect, where every employee feels valued and supported. Join our team and discover a career that's right for you

Key Responsibilities:
* Provide exceptional customer service and support to clients via phone calls
* Develop strong relationships with clients to understand their needs and preferences
* Work collaboratively with colleagues to achieve shared goals and objectives

About Us:
Bank of Queensland Group is a leader in the Australian financial services industry, offering a range of innovative solutions to meet the evolving needs of our customers. We're committed to fostering a culture of inclusivity, respect, and empathy, where every employee feels valued and supported.

Benefits:
* Competitive salary: AU$65,000 - AU$75,000 per annum
* Flexible working arrangements: work-life balance and flexibility to suit your needs
* Discounted financial products: take advantage of exclusive discounts on banking products and services
* Access to our Employee Assistance Program (EAP): receive confidential support and guidance when you need it most



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