Hospitality Professional
5 days ago
We are a global law firm with longstanding offices in the markets that matter today. Our on-the-ground experience, our cross-border integration, and our depth of local, US and English-qualified lawyers help our clients work with confidence in any one market or across many.
Since our arrival in Australia in 2016, our Australian practice has grown to 34 partners and 100+ lawyers across Sydney and Melbourne. Our teams work with clients in every state of Australia, across the Asia-Pacific region and around the globe on all aspects of the energy, infrastructure, power (including renewable energy) mining & metals sectors, and on high-profile public market and private equity M&A transactions.
Job DescriptionWe are seeking a Hospitality Professional to join our team as a Client Experience Specialist. As a key member of our Global Operations Team, you will play a critical role in providing our clients with a distinctive client experience.
You will work closely with our Office Operations Manager to ensure our facilities are always immaculate and that both meeting rooms and communal staff areas are clean, tidy, and set up ready for use by internal and external clients as required.
Key Responsibilities- Setting up meeting rooms/function spaces for meetings and events.
- Taking tea and coffee orders, preparing, and delivering to room.
- Clearing rooms upon completion of a meeting or event, rearranging furniture, and making sure the space is clean and tidy for the next meeting/event.
- Assisting with the co-ordination of video conference and conference call set up.
- Keeping front of office and back of office kitchens/staff break out areas clean and tidy.
- Covering reception when Receptionist is not there.
- Ordering, maintaining and restocking office supplies.
- Assist Office Operations Manager and back of office team in General Office administration or other ad hoc requests as required.
We believe in creating a diverse and inclusive workplace where everyone feels valued and empowered to contribute. Our compensation package reflects your calibre as a Client Experience Specialist, and our benefits are designed to support your changing needs and priorities across different life stages.
We offer a salary range of $55,000 - $70,000 per annum, depending on your experience and qualifications.
Required Skills and Qualifications- 2+ years of proven working experience in a hospitality/customer service role.
- Barista license (preferred).
- RSA (preferred).
- Solid communication skills both written and verbal.
- Ability to be resourceful and proactive in dealing with issues that may arise.
- Ability to organise, multitask, prioritise, and work under pressure.
- Ability to be flexible and work overtime for special program events.
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