Dental Office Coordinator

7 days ago


Melbourne, Victoria, Australia beBeeReceptionist Full time $28 - $32

We are currently seeking a highly skilled and motivated team member to support our dynamic team in a dental reception role.

  • Travel between multiple locations including Rosebud, Mornington, Frankston, and Hallam.
  • Maintain a professional reception area, manage day-to-day operations, and provide exceptional customer service.
Front Office Management
  • Open and close the dental office according to established protocols.
  • Answer telephone calls with professionalism and delegate as necessary.
  • Greet patients, distribute mail and parcels, scan patient documents, and update records.
  • Manage patient check-out, accounts, and schedule future appointments if required.
Patient Management
  • Maintain recall and inactive patient systems.
  • Oversee patient relations, handle complaints, and explain office policy.
  • Schedule patients for efficient use of doctor and staff time.
  • Collect payment from patients at the time of treatment.
Key Competencies and Skills
  • Effective communication skills.
  • Multitasking and time-management skills.
  • Planning and organisational skills.
  • Accuracy.
  • Exceptional customer service skills and phone manner.

Previous dental experience is preferable but not essential. We can provide training. Previous administration experience in a front-of-house or reception capacity is a must.

This position requires working closely with our practice manager to produce weekly or monthly financial reports if required. Occasional assistance with sterilisation or chair-side assisting may be needed.



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