Duty-Ready System Developer

2 weeks ago

Sydney, New South Wales, Australia beBeeTechnicalDuty Full time $150,000 - $200,000

Job Summary:

We are seeking a highly skilled Technical Duty Officer to join our team. As a key member of the Incident and Problem Management team in Site Reliability Engineering, you will be responsible for driving fast mitigation and enduring resolution of impactful events.

You will own the incident management process, ensuring it drives enduring reliability across all products and services within our organization.

  • Provide expert leadership during critical outages, coordinating multiple teams for quick resolution.
  • Lead and advocate for transformation to a world-leading SRE organization, promoting SRE principles within the Engineering Department.
  • Promote a customer-focused approach by addressing and mitigating global customer environment issues.
  • Develop and implement scalable process frameworks and observability strategies for rapid problem diagnosis, response, and service reliability.
  • Collaborate with product teams to analyze failures and integrate insights to improve service reliability, scalability, and operational efficiency.

Key Skills and Qualifications:

To succeed in this role, you will need:

  • Previous experience as a Site Reliability Engineer in an Operations or Engineering environment.
  • Strong coding experience, preferably with Python.
  • Hands-on experience troubleshooting AWS hosted services.
  • Networking knowledge and ability to troubleshoot TCP/IP, SSL/TLS, DNSSEC, IPsec, and BGP issues.
  • Strong communication skills, including translating technical issues/concepts into agreed actions.

Benefits:

As a Technical Duty Officer, you will enjoy a range of benefits, including:

  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.
  • Flexible working arrangements.

Why Apply:

If you are passionate about delivering exceptional results and are committed to excellence, we encourage you to apply for this exciting opportunity.

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