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Driving Sales and Profit through Exceptional Customer Service
2 weeks ago
We are seeking an experienced Customer Service Manager to drive sales, profit, and productivity while creating a positive in-store experience.
Key Responsibilities:
- Develop and implement customer-centric strategies to enhance the in-store experience
- Ensure all key performance indicators are met or exceeded as set by business objectives
- Support the leadership team in ensuring the team understands all business goals and objectives
- Motivate and empower team members through collaborative leadership, training, and development
- Embody our core values of; Customer Focused, Collaborative, Inspirational, Responsible, Dedicated To Excellence
Required Skills And Qualifications:
- Passion for delivering exceptional customer service
- Experience in managing budgets, interpreting financial reports, and generating efficient schedules
- Operational excellence, experience with stock control, and visual merchandising
- Ability to build strong relationships with stakeholders across the organization
About Our Organization:
Our organization is committed to inspiring modern Australian living every day. We strive to provide effortless style and quality designs that last.
Our goal is to maintain responsible sourcing strategies for key raw materials, improve traceability through our supply chain, and work with suppliers who uphold high environmental standards.
