Duty Manager

3 weeks ago


Canberra, ACT, Australia ACT Government Full time

About the Role

The Duty Manager is the senior point of contact for managing visitor centre staff, rostered volunteers, complex visitor needs, and immediate maintenance issues. In an emergency, the Duty Manager organises the initial response.

Key Responsibilities

  • Supervise staff and collaborate with the wider team to provide high-quality visitor experiences.
  • Maintain the safety and presentation of outdoor spaces, architectural buildings, and the Living Collections.
  • Manage visitor centre operations, including rostered volunteers and complex visitor needs.
  • Organise initial emergency responses and coordinate maintenance issues.

Requirements

  • A current driver's license Class C.
  • A First Aid Certificate.
  • Working with Vulnerable People (WWVP) registration.
  • Emergency Training.

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