Duty Manager
2 days ago
We are seeking a skilled Duty Manager to oversee daily operations and support a dynamic team in delivering exceptional guest experiences. This role requires gaming experience and offers a unique opportunity to work in a thriving establishment.
This position is ideal for someone looking to contribute to a close-knit venue while enjoying a great work-life balance.
Key Responsibilities:
- Supervise front-of-house operations, including gaming, ensuring smooth daily functions.
- Provide excellent customer service, addressing guest needs and resolving issues.
- Assist with staff management, training, and development.
- Manage stock levels, ordering, and inventory control.
- Ensure high standards of health, safety, and gaming compliance.
- Collaborate with the management team to enhance guest experiences.
Requirements:
- Proven experience in a supervisory or management role within the hospitality industry.
- Experience in managing gaming operations and knowledge of compliance.
- Strong leadership and communication skills.
- Customer service-oriented with problem-solving abilities.
- Solid understanding of hospitality operations, including stock management.
- Ability to work flexible hours, including weekends and evenings.
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