Transportation Expert

4 days ago

Sydney, New South Wales, Australia beBeeTransportation Full time $80,000 - $110,000
Job Title: On Road Duty Officer

We are seeking a highly motivated and experienced transport professional to join our team as an on-road duty officer. This is an exciting opportunity for someone with a passion for customer service and a high level of attention to detail to further their career in the transportation industry.

Key Responsibilities:
  • Design and produce mapping routes for bus stops and drivers during special events or road closures.
  • Attend disruptions such as breakdowns, incidents, and special events to assist commuters to diverted services.
  • Minor bus and bus stop maintenance on site if a trade certificate is not required for repair.
  • Driver compliance – ensure employed drivers are up to date with their bus driver compliance and are up to date in the internal system.
  • Liaise with external and internal stakeholders to report and work together on any changes, hazards, incidents, or special events.
  • Create media notices and post special events.
  • Write reports – incidents, road hazards, schedule changes/delays, use of tap on/off.
  • Assist with claims and invoicing.
  • Board onto in-service buses and provide support to bus operators and passengers as required.
  • Ensure service safety and reliability by driving an on-road duty officer van along in-service buses as per schedules as required.
Requirements:
  • Bus driver experience (minimum of 3 years to be considered).
  • Valid MR licence may be considered for the right fit. Would need to be willing to upgrade to HR and complete bendy training.
  • Valid Bus Driver Authority and Working With Children Check (or willing to renew).
  • Valid First Aid Certificate (or willing to renew or obtain).
  • Graphic design experience (MS Illustrator preferred).
  • Working knowledge of Microsoft applications (Illustrator, PowerPoint, Paint, Word, Outlook).
  • Exceptional attention to detail and ability to meet deadlines.
  • Enjoy a mix of teamwork and working autonomously – Team Player.
  • Bus Driver Compliance knowledge.
  • Superior customer service in a disruptive environment.
  • Knowledge of bus operation networking and scheduling.
  • Minor maintenance experience (no trade certificate required).
  • Willingness to learn policies and procedures (training provided).
  • Advance Management Fatigue Supervisor training (or willing to obtain).
  • Advantage if you know PTIPS, VDS, HASTAS or similar systems (training provided).
About Us

We celebrate diversity and equal opportunities. We are committed to creating an inclusive environment for all employees, regardless of race, gender, indigenous status, age, religion, sexual orientation, disability, veteran status, or any other diverse status.

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