Customer Experience Team Lead

4 days ago

Adelaide, South Australia beBeeCustomerService Full time $45,000 - $55,000
Customer Service Team Lead

We are seeking an experienced Customer Service Team Lead to join our team.

The ideal candidate will have excellent communication and leadership skills, with a passion for delivering exceptional customer experiences.

In this role, you will be responsible for leading a team of customer service representatives, providing guidance and support to ensure seamless delivery of services.

You will work closely with the management team to develop and implement customer service strategies, focusing on continuous improvement and innovation.

This is a fantastic opportunity for a motivated and results-driven individual to take on a leadership role and make a real impact in our organisation.

The successful candidate will have:

  • Proven experience in a customer-facing role, preferably in a supervisory or team lead capacity
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers
  • Strong problem-solving and analytical skills, with the ability to think critically and creatively
  • Able to work effectively in a fast-paced environment, prioritising tasks and managing multiple projects simultaneously
  • Ambitious and driven, with a passion for delivering exceptional customer experiences

Benefits include:

  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A competitive salary and benefits package
  • A dynamic and supportive work environment, with a focus on collaboration and teamwork
  • The chance to make a real impact in our organisation and contribute to our success

If you're a motivated and results-driven individual with a passion for customer service, we'd love to hear from you

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