Retail Operations Manager

2 weeks ago

Brisbane, Queensland, Australia The Reject Shop Full time
About The Reject Shop

We're a team of retail enthusiasts dedicated to creating memorable shopping experiences. Our mission is to make every visit to our store an adventure.

Job Overview

The Assistant Store Manager plays a pivotal role in the day-to-day operations, working closely with the Store Manager and leading our amazing sales team. This dynamic position requires strong leadership skills, excellent communication, and a passion for people.

Responsibilities
  • Assist in managing the store's visual appearance, inventory, and product displays.
  • Lead and motivate the sales team, fostering a positive and energetic work environment.
  • Deliver exceptional customer service and go above and beyond to make every customer's visit memorable.
  • Problem-solve effectively, resolving challenges and making quick decisions.
  • Contribute to developing and executing sales strategies to achieve targets.
  • Ensure a safe environment for customers and staff.
Requirements

To succeed in this role, you should have:

  • Strong verbal communication and leadership skills.
  • A self-motivated approach with a focus on teamwork and customer safety.
  • The ability to coach and develop the team.
  • Strategic thinking and problem-solving skills.
What We Offer

You'll enjoy a supportive and diverse culture at The Reject Shop, where we prioritize your wellbeing and provide a fun, safe, and respectful environment. Benefits include:

  • Rotating roster with 1 in 3 weekends off.
  • Flexible work arrangements available.
  • Competitive salary package + annual bonus (up to 10% of salary).
  • Humanforce Thrive - supporting financial wellbeing and instant access to pay.
  • Paid parental leave program for primary and secondary caregivers.
  • Employee Assistance Program - free and confidential professional counselling.

An estimated salary for this position is AU$65,000 - AU$80,000 per year, based on location and experience.

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