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Senior Training Lead

1 month ago


Saint Leonards, Victoria, Australia InDebted Full time
Senior Training Lead

InDebted is revolutionizing the consumer debt collection industry with a customer-centric approach. We're seeking a seasoned Senior Training Lead to drive our training programs forward.

Key Responsibilities:
  • Develop and execute comprehensive training initiatives, ensuring seamless delivery across various channels.
  • Collaborate with Subject Matter Experts to design and implement learning solutions that meet the needs of our diverse team.
  • Evaluate and refine training effectiveness, using data-driven insights to inform strategic decisions.
  • Lead a team of training professionals, providing guidance and mentorship to ensure their growth and success.
Requirements:
  • 3-5+ years of experience in training development and leadership, with a focus on customer service environments.
  • Proven ability to lead and mentor a team, with a strong track record of success in training program management.
  • Deep understanding of instructional design, training management, and program evaluation.

We offer a range of benefits, including flexible working arrangements, flexible paid leave, and a comprehensive EAP program. At InDebted, we celebrate diversity and are committed to creating an inclusive work environment.