Head of Volunteer Services Lead

4 weeks ago


Saint Leonards, Victoria, Australia Hammond Care Full time

About Us

HammondCare is a not-for-profit organisation that prioritises delivering high-quality care to those in need. As a leading health and aged care provider in Australia, we strive to set the standard for relationship-based care. Our services include hospitals, residential care homes, and home-based care, as well as support for dementia, community palliative care, rehabilitation, and older persons' mental health.

About the Role

This senior position oversees the development and management of our volunteer services across residential, health, and home care portfolios. The role involves leading a team of Volunteer Managers who support Volunteer Coordinators, with a focus on attracting, recruiting, and retaining volunteers who support our care recipients.

Key Responsibilities

  • Mentor and support Volunteer Managers to maximise volunteer recruitment and engagement
  • Develop a culture that empowers Volunteer Managers and Coordinators to lead their teams
  • Strategically plan for volunteer services, including budgeting and risk management
  • Build relationships with stakeholders, including the CEO, Board, and external partners
  • Develop measures to track and report on volunteer impact

About You

  • Commitment to HammondCare's mission and values
  • At least 5 years' experience in senior volunteer management roles
  • Proven ability to motivate and manage teams, with excellent stakeholder engagement skills
  • Strong analytical and problem-solving skills, with attention to detail

What We Offer

  • NFP salary packaging and meals and entertainment benefits
  • Additional leave purchase options and 14 weeks paid parental leave
  • Flexible working options, including hybrid arrangements
  • Discounts on everyday products and services
  • Discounted healthcare memberships and access to fitness centres and pools
  • Free access to independent counselling support
  • Health and wellbeing programmes, reward and recognition schemes, and career development opportunities


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