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Senior Customer Experience Professional
3 weeks ago
We are seeking a highly skilled Customer Service Specialist to provide exceptional support to our clients in Warrnambool and surrounding areas.
About the Role- Deliver outstanding customer experiences through effective communication, active listening, and empathy.
- Collaborate with customers to identify their needs and preferences, providing tailored solutions to meet their expectations.
- Foster strong relationships with customers by being responsive, reliable, and courteous.
In this role, you will be responsible for:
Key Responsibilities- Serving as the primary point of contact for customers in Warrnambool and surrounding areas.
- Working closely with customers to understand their concerns, resolve issues, and provide assistance.
- Developing and maintaining knowledge of our products and services to ensure accurate information is provided to customers.
We are looking for someone who is passionate about delivering exceptional customer service, has excellent communication skills, and is able to work collaboratively in a team environment.
The ideal candidate will have experience in a customer-facing role, with a proven track record of providing outstanding service, resolving complex issues, and building strong relationships with customers.
This is an exciting opportunity to join our team and make a positive impact on our customers' lives.
