Claims Management Specialist

2 weeks ago


Sydney, New South Wales, Australia Legal Aid NSW Full time

**Job Title:** Claims Management Specialist - Complex Cases

**Location:** Parramatta with hybrid work options

**Salary Range:** $80,000 - $110,000 per annum (plus benefits)

About the Department of Education

The Department of Education is the largest provider of public education in Australia, responsible for delivering high-quality education to two-thirds of the NSW student population. Our mission is to provide inclusive, engaging, and high-quality education to support students' academic and personal growth.

About the Role

We are seeking a highly skilled Claims Management Specialist to join our team. As a Claims Management Specialist, you will be responsible for managing complex claims, developing strategies to reduce workplace absence, and ensuring compliance with workers compensation legislation. You will work closely with stakeholders to resolve issues and achieve optimal outcomes.

Key Responsibilities:
  • Manage complex claims from initiation to resolution
  • Develop and implement effective claims management strategies
  • Conduct investigations and gather evidence to support claims
  • Communicate with claimants, employers, and other stakeholders to resolve issues
Requirements:
  • Bachelor's degree in a related field or equivalent experience
  • Current NSW Driver's License and willingness to travel
  • Excellent communication and interpersonal skills
  • Ability to work independently and prioritize tasks effectively
  • Previous experience in claims management or a related field
Benefits:
  • Competitive salary range: $80,000 - $110,000 per annum
  • Flexible work-life balance
  • 35-hour week
  • Opportunity to make a difference in public education


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