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Customer Sales and Service Representative

3 weeks ago

NewcastleMaitland, Australia beBeeCustomer Full time $60,000 - $80,000

Key Role: Customer Sales and Service Specialist

Job Description
  • Establish new business relationships by proactively responding to customer inquiries and conducting proactive calls to clients nationwide.
  • Process rental requests, bookings, and contracts with excellent communication skills.
  • Maintain momentum through follow-up calls to ensure exceptional customer satisfaction.
  • Identify opportunities for new business and communicate leads to the team.
  • Nurture dormant accounts to retain existing customers.

The ideal candidate will have strong communication skills, be passionate about delivering exceptional customer service, and possess excellent time management skills. Experience in a contact centre or high-volume call position is highly valued.


Required Skills and Qualifications
  • Excellent communication skills, both written and verbal.
  • Ability to work in a fast-paced environment with multiple tasks.
  • Strong customer service skills, with a positive attitude that embodies our brand.
  • Previous experience in a sales or customer-facing role.
  • Proficiency in CRM systems.

Benefits
  • Competitive salary and incentives up to $24,000.
  • Income Protection Insurance for peace of mind.
  • Wellness Day – an extra paid day off each year to recharge.
  • Financial Assistance for study and professional development.
  • AIA Vitality Starter Program – earn rewards and discounts with major brands.
  • Generous Employee Discounts and Rewards.

Why Join Our Team?
  • Work in a dynamic, innovative environment.
  • Opportunities for career growth and development.
  • Collaborate with a diverse and inclusive team.