Enterprise Application Support Professional

2 days ago

Sydney, New South Wales, Australia beBeeTechnical Full time $90,000 - $120,000
Application Support Specialist

This role involves providing technical ownership and support for enterprise applications, ensuring their stability, performance, and usability.

Key Responsibilities
  • Serve as primary technical owner for assigned applications.
  • Maintain deep knowledge of application architecture, integrations, and dependencies.
  • Lead application lifecycle management including upgrades, patching, and end-of-life planning.
  • Collaborate with vendors and internal teams to manage application roadmaps and feature releases.
  • Provide Tier 2/3 support for complex application issues.
  • Monitor application health and performance using appropriate tools and dashboards.

Stakeholder Engagement:

  • Liaise with business units to understand application usage, pain points, and enhancement opportunities.

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