IT Infrastructure Specialist
2 weeks ago
We are seeking a highly skilled and experienced IT support professional to join our team. The ideal candidate will have a proven track record of delivering excellent service and ensuring the smooth operation of technical systems.
Key Responsibilities:- Conduct regular health checks on workstations, peripherals, and printers to ensure optimal performance and prompt issue resolution.
- Configure and manage peripheral devices such as monitors, keyboards, and mice to ensure user satisfaction.
- Perform proactive maintenance and health checks on all printers, including network printers and standalone devices, to ensure seamless functionality.
- Manage and support meeting rooms and communication rooms to facilitate effective internal and external collaboration.
- Oversee and manage Office 365 user accounts, ensuring smooth access and addressing any service issues.
- Administer Active Directory, including troubleshooting, user account management, and security settings.
- Provide technical assistance and support to staff across various locations within the Asia Pacific and EMEA regions.
- Collaborate with IT teams to ensure compliance with company standards and both internal and external IT policies.
- Proven experience in setting up and monitoring workstations, focusing on both hardware and software health checks.
- Proficiency in configuring peripherals such as monitors, keyboards, and mouse to ensure operational efficiency.
- Expertise in performing printer health checks, including network printers and standalone devices for seamless functionality.
- Strong understanding and management experience of meeting rooms and communication rooms to support business functions.
- Extensive experience with Office 365, including email configuration, user management, and troubleshooting.
- Solid experience working with Active Directory, including user account creation, group policies, and troubleshooting login issues.
- Opportunity to work with a dynamic team in a fast-paced environment.
- Professional development opportunities to enhance your skills and knowledge.
- A competitive salary and benefits package.
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