IT Infrastructure Expert

We are seeking a highly skilled IT Infrastructure Support Specialist to join our team. The ideal candidate will have a strong background in ensuring the smooth operation of workstations, printers, meeting rooms, and communication rooms.

Key Responsibilities:

• Conduct regular workstation health checks to ensure optimal performance and prompt issue resolution.
• Setup and monitor peripheral devices such as monitors, keyboards, and mice to ensure user satisfaction.
• Perform proactive maintenance and health checks on all printers and ensure they are in working order at all times.
• Manage and support meeting rooms and communication rooms to facilitate effective internal and external communication.
• Oversee and manage Office 365 user accounts, ensuring smooth access and addressing any service issues.
• Administer Active Directory, including troubleshooting, user account management, and security settings.
• Provide technical assistance and support to staff across various locations within the Asia Pacific and EMEA regions.
• Collaborate with IT teams to ensure compliance with company standards and both internal and external IT policies.

Requirements:

• Proven experience with setting up and monitoring workstations, focusing on both hardware and software health checks.
• Proficiency in configuring peripherals such as monitors, keyboards, and mouse to ensure operational efficiency.
• Expertise in performing printer health checks, including network printers and standalone devices for seamless functionality.
• Strong understanding and management experience of meeting rooms and communication rooms to support business functions.
• Extensive experience with Office 365, including email configuration, user management, and troubleshooting.
• Solid experience working with Active Directory, including user account creation, group policies, and troubleshooting login issues.
• Excellent problem-solving skills with a proactive approach to identifying and addressing potential IT infrastructure issues.

About Us:

Our organization specializes in managing and transforming IT infrastructures for enterprises. We prioritize delivering high-quality solutions that meet our clients' needs.

Benefits:

As an IT Infrastructure Support Specialist, you will be part of a dynamic team dedicated to providing exceptional service and support. Our collaborative environment offers opportunities for growth and development, ensuring your success in this role.