IT Infrastructure Specialist

2 days ago

Forster, New South Wales, Australia beBeeSupport Full time $70,000 - $95,000
Job Overview

We are seeking an experienced IT Support Engineer to join our team on a freelance basis in Tuncurry, Forster. The ideal candidate will have a maximum of 6 years of work experience and be responsible for ensuring the smooth operation of workstations, printers, meeting rooms, and communication rooms.

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  • The successful candidate will have a proven track record of setting up and monitoring workstations, focusing on both hardware and software health checks.
  • They will also have expertise in configuring peripherals such as monitors, keyboards, and mouse to ensure operational efficiency.
  • A strong understanding and management experience of meeting rooms and communication rooms to support business functions is essential.
  • Extensive experience with Office 365, including email configuration, user management, and troubleshooting is required.
  • Solid experience working with Active Directory, including user account creation, group policies, and troubleshooting login issues.
  • Excellent problem-solving skills with a proactive approach to identifying and addressing potential IT infrastructure issues.

Key Responsibilities:

  • Conduct regular workstation health checks to ensure optimal performance and prompt issue resolution.
  • Setup and monitor peripheral devices such as monitors, keyboards, and mice to ensure user satisfaction.
  • Perform proactive maintenance and health checks on all printers and ensure they are in working order at all times.
  • Manage and support meeting rooms and communication rooms to facilitate effective internal and external communication.
  • Oversee and manage Office 365 user accounts, ensuring smooth access and addressing any service issues.
  • Administer Active Directory, including troubleshooting, user account management, and security settings.
  • Provide technical assistance and support to staff across various locations within the Asia Pacific and EMEA regions.

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