Contact Centre Service Expert

2 days ago


Australia beBeeCustomer Full time $70,000 - $120,000

Unlock Your Potential in a Dynamic Contact Centre Role

At our organization, we empower individuals to embrace healthier eating habits and lifestyles.

As a key member of our team, you will contribute to delivering exceptional customer service and experiences across various channels.

You will work collaboratively with passionate colleagues in our Brisbane office and enjoy perks like free secure onsite parking, product discounts, and access to our state-of-the-art gym facilities.

Flexibility to work from home is available after completing the initial probationary period.

The role involves:

  • Providing top-notch support to customers through inbound calls and other communication channels
  • Ensuring accurate information dissemination and efficient updates of customer records
  • Resolving customer complaints efficiently while focusing on continuous improvement
  • Adapting to changing demands and being available between 8 am and 6 pm, including occasional public holidays

What We Are Looking For:

  • Previous experience in a similar contact centre or customer-facing environment
  • Excellent communication skills to articulate complex benefits clearly and effectively
  • Familiarity with Customer Management Systems/Databases
  • Proven ability to thrive in fast-paced environments and collaborate effectively with teams

Our organization values diversity and inclusion, fostering an equal opportunity workplace for all employees.



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