Senior IT Infrastructure Engineer

4 days ago

Lane Cove, Australia beBeeMiddleware Full time $100,000 - $120,000
Job Title: IT Middleware Specialist

We are seeking a skilled IT Middleware Specialist to play a pivotal role in promoting and optimizing IT solutions for customers across Australia and New Zealand.

Key Responsibilities:

  • Provide training to customers on IT solutions, ensuring they have the necessary skills to maximize utilization and effectively use our products.

  • Support the installation of IT solutions, troubleshoot technical issues, and provide assistance with maintenance and updates.

  • Offer exceptional customer support, addressing their queries and concerns in a timely and professional manner.

Requirements:
  • At least 5 years' experience providing technical support in healthcare, medical devices, or pharmaceutical industries.
  • A Bachelor's degree in Information Technology, engineering, or an equivalent education and experience.
  • Experience with installation and technical support of Virtual Servers, Windows-based software products, and network fundamentals.
Travel and Physical Requirements:
  • Ability to travel up to 20% across ANZ for business purposes.
  • Must have a valid driver's license with an acceptable driving record.

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