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Change Management Specialist

2 months ago

Melbourne, Victoria, Australia Milestone IT Full time
About the Role

Milestone IT is seeking a highly skilled and motivated Change Analyst/ Junior Change Manager with User Acceptance Testing (UAT) experience to join our team.

Key Responsibilities
  • Collaborate with cross-functional teams to understand business needs and requirements for change.
  • Conduct impact assessments to identify potential risks and opportunities associated with proposed changes.
  • Develop and implement change management plans, including communication strategies and training programs.
  • Facilitate workshops and meetings to gather input, feedback, and buy-in from key stakeholders.
  • Lead and coordinate User Acceptance Testing (UAT) efforts, ensuring that all changes are rigorously tested and meet quality standards.
  • Analyze UAT results and work closely with development teams to resolve issues and ensure a smooth transition to production.
  • Provide ongoing support and training to end-users to maximize the adoption of changes and new processes.
Requirements
  • Bachelor's degree in Business, Information Technology, or a related field.
  • Proven experience as a Change Analyst, preferably with a focus on User Acceptance Testing.
  • Strong understanding of change management principles and methodologies.
  • Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
  • Experience in planning and executing UAT processes, including test case design and execution.
  • Familiarity with project management tools and methodologies.
  • Ability to adapt to a fast-paced and dynamic work environment.