APS5 Case Management Support Specialist

4 days ago


Melbourne, Victoria, Australia beBeeCareers Full time $73,335
Job Opportunity

An exciting opportunity has arisen to support the Legal Operations Team in providing intake, processing, triage and allocation assistance across the Administrative Review Tribunal branch.

This role can be based out of either Richmond or Geelong, with a flexible work arrangement of 2 days working from home / 3 on site.

Your Responsibilities
  • Assessing ART Applications received by the Agency.
  • Creating and updating records and filing supporting documentation in business systems.
  • Preparing comprehensive ART case summaries to support matter management and allocation to ART case managers.
  • Preparation and filing of Tribunal documents as required for ART applications within statutory time frames.
  • Providing support for interlocutory applications and instructing internal lawyers to resolve or progress them.
  • Evaluation and response to risk from processes, including privacy considerations and priority.
  • Research and drafting of responses for complaints, Ministerial and other documents as required.
  • Support in training and mentoring new starters
About You
  • Prior experience within dispute resolutions or legal environments is highly desirable.
  • Understanding of the NDIS and its involvement in supporting Australians is essential.
  • A strong communicator and comfortable working with stakeholders at all levels is crucial.
  • Prior Paralegal experience or legal studies is highly advantageous.
  • Australian Citizenship is mandatory.


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