APS5 Complaints Officer

australia melbourne contract up to au$55.24 per hour**The opportunity**Our client is a community focused Regulatory Federal Government Agency. They have an exciting opportunity available for multiple APS5 Senior Complaints Officers to join the Outstanding Matters Team in resolving complaints about the quality and safety of services and supports by NDIS...

**About the company**:As one of Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals. A great opportunity for an...

Job OpportunityAbout this Role:We are seeking multiple APS5 level Complaints Handling Officers to work in a small, growing team.Key Responsibilities:- Manage a caseload of complaints and incidents reported by customers- Engage with customers to respond to incidents and manage escalations where required- Identify trends and report on incidents- Support...

OverviewThe Client: We are seeking a dedicated APS5 Project Officer to support our client, a federal government agency, for an initial term of 12 months (with the potential for extension) paying an hourly rate of $55.24 + Super. This role can be based in Richmond or Geelong, with opportunities for flexible WFH arrangements.The Role: The APS5 Project Officer...

Overview The Client: We are seeking a dedicated APS5 Project Officer to support our client, a federal government agency, for an initial term of 12 months (with the potential for extension) paying an hourly rate of $55.24 + Super. This role can be based in Richmond or Geelong, with opportunities for flexible WFH arrangements. The Role: The APS5 Project...

Base pay rangeA$55.24/hr - A$55.24/hrThe opportunityOur client is a community focused federal government agency. They have an exciting opportunity available for an APS5 Case Management Support Officer to help support the Legal Operations Team in providing intake, processing, triage and allocation support across the Administrative Review Tribunal branch.These...

Base pay rangeA$55.24/hr - A$55.24/hrThe opportunityOur client is a community focused federal government agency. They have an exciting opportunity available for an APS5 Case Management Support Officer to help support the Legal Operations Team in providing intake, processing, triage and allocation support across the Administrative Review Tribunal branch.These...

Job OpportunityAPS5 Claims Officer PositionThe APS5 Claims Officer will work with a Federal Government Client in Melbourne on a 12-month contract that may be extended.This role offers a competitive hourly rate plus superannuation and the potential for professional growth and development.The TeamThe Claims and Payments Integrity Team is responsible for...

Secretariat Officer, APS5, Executive Office (EA2025/134)Location: Melbourne, Victoria, Australia Salary: APS5 $89,946 - $95,374 (plus 15.4% superannuation)This role is part of the Australian Competition and Consumer Commission (ACCC).The ACCC values flexibility and supports agile work arrangements.All roles can be performed from any capital city in a state...

The position requires demonstrated experience in handling complaints in an integrity or oversight context, or experience in a complaints, compliance, alternate dispute resolution or investigations role. A tertiary qualification in a relevant discipline such as social sciences, psychology, criminal justice, law, alternate dispute resolution or investigations...