Business Systems Delivery Specialist
4 weeks ago
Position Summary
Samsung Australia is seeking a highly skilled Business Systems Delivery Analyst to join our Process Innovations (PI) team. As a key member of our team, you will be responsible for leading the PI integration team to drive continuous process improvement and implementations for our N-ERP (SAP) system via LEAN methodology.
Key Responsibilities
- Design and implement to-be processes based on a thorough understanding of as-is processes on N-ERP (SAP) in SD, MM, LE, and FI/CO modules.
- Maintain and lead all retailer system integration projects with Samsung N-ERP (SAP) for order-to-cash processes.
- Collaborate with retailers' IT teams to reduce business process issues and ensure order process flow meets KPIs.
- Implement SAP Hybris projects for backend N-ERP (SAP) integrations and testing.
- Provide insightful data analysis and maintain data integrity in business systems and legacy systems.
- Work closely with RHQ/HQ and external customers/vendors to ensure goals are on-track and being met in a timely manner.
- Provide ongoing coaching, training, and support to your team and act as the point of escalation for all PI enquiries.
Requirements
- Bachelor's degree in Computer Science or Data Analytics related field or equivalent.
- Minimum 5 years SAP cross-functional experience in SD and LE modules. Additional experience with MM and FI/CO modules is highly regarded.
- Experience in a functional SAP consultant or systems delivery role, or similar, with strong knowledge of retailer and 3PL EDI.
- Experience managing the full lifecycle of SAP implementation projects is essential.
- Experience in Hybris configuration and back-office is a plus.
- Excellent communication skills, team player, and ability to work under pressure.
- Passion for business process management and data analytics.
- Resilience, adaptable, and agile - able to work well in a fast-paced environment and navigate changes.
What sets us apart
At Samsung Australia, we are committed to delivering excellence and innovation to our customers. We offer a dynamic and supportive work environment, with opportunities for professional development and growth. If you are a motivated and experienced Business Systems Delivery Analyst looking for a new challenge, we encourage you to apply.
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