Business Relationship Manager

2 days ago

Gold Coast, Queensland, Australia beBeeCustomerService Full time $80,000 - $120,000

About the Role

A Business Relationship Manager at our company is responsible for developing and maintaining strong relationships with clients. This involves having a deep understanding of our software solutions and identifying opportunities for growth and improvement.

Key Responsibilities

  • Manage a portfolio of existing clients, delivering exceptional customer service and ensuring their satisfaction with our products.
  • Analyze and understand in-depth our customers' IT projects, serving as an expert on our sales platform.
  • Identify potential future sales opportunities, offering customized packages to increase customers' use of our solution.
  • Demonstrate new product features and versions to end-users, showcasing the value of our software.
  • Negotiate contract renewals, securing long-term partnerships with our customers.

Requirements

  • Bachelor's degree or higher in a relevant field.
  • Passion for software products and a willingness to continuously learn and improve.
  • Strong organizational skills, with the ability to manage a large client base.
  • Solution-oriented approach, with a focus on delivering results-driven solutions.
  • 0-3 years of experience in IT/Sales, with a proven track record of success.
  • Full working rights in Australia.

About Us

We are a leading provider of software solutions, dedicated to helping businesses grow and succeed. As a Business Relationship Manager, you will be part of a dynamic and fast-paced team, working closely with customers to understand their needs and deliver tailored solutions.

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