Patient Services Coordinator
3 weeks ago
We are seeking a highly skilled and experienced Patient Services Clerk to join our team at St Vincent's Hospital Melbourne. As a key member of our Environmental Services team, you will play a critical role in providing exceptional patient care and support to our clinical areas.
Key Responsibilities:
- Provide clerical support to clinical staff, including admitting patients, completing reception duties, and delivering exceptional customer service.
- Create patient records and complete all necessary information accurately and in line with current procedures.
- Admit patients accurately and in a timely manner.
- Maintain a high level of customer service by handling patient inquiries via telephone and in person, in an efficient, professional, and caring manner.
- Arrange appointments for patients as requested by clinical staff.
Requirements:
- Previous administration experience in a health setting.
- Knowledge of medical terminology.
- Knowledge of private health fund billing and public health funding.
- Knowledge of Patient Administration Systems.
- Strong communication skills, both written and verbal.
- Ability to work independently in a multidisciplinary team.
- Advanced computer skills, including Microsoft Office applications.
- Excellent customer service skills.
- Current National criminal history check, or willing to obtain.
What We Offer:
- A focus on wellbeing initiatives, with regular events and programs.
- Confidential, solutions-focused employee counselling.
- A healthy work/life balance encouraged. Full time employment comes with a monthly Accrued Day Off (additional day off per month).
- Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities.
- Salary Packaging – Increase your take home pay.
- In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne's best cafes, public transport and lots of carparks.
- Discounts and Promotions always available through our Foundation.
- Regular opportunities for professional development to assist you to reach your career goals.
- Culture of continuous improvement.
About the Team:
You will be a part of the Environmental Services team, which is a large and varied department operating across multiple locations within St Vincent's Melbourne campus. We have Patients Services Clerks are located at both Fitzroy and Kew.
Working at St Vincent's:
St Vincent's Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.
Application:
- Please attach your resume and cover letter to your application.
Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.
Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM
SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations).
This position is subject to a Victorian government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements. Please contact us if you would like to know more.
Position Description and Critical Job Demands Checklist:
Contact Details:
Nikki Clark
Alternate Contact:
Closing Date:
6 October :59pm
Reconciliation Action Plan:
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information, visit or get in contact at
View Reconciliation Action Plan
Code of Conduct:
View Code of Conduct
-
Patient Services Coordinator
7 days ago
Melbourne, Victoria, Australia Monash IVF Group Full timeAbout Monash Ultrasound for WomenMonash Ultrasound for Women is a leading provider of specialist diagnostic O&G ultrasound services, dedicated to meeting the needs of women at various stages of their lives. As part of the Monash IVF Group, we are committed to advancing the delivery of reproductive health services for contemporary lifestyles.Our TeamOur team...
-
Patient Services Coordinator
2 weeks ago
Melbourne, Victoria, Australia Monash IVF Group Full timeAbout Monash Ultrasound for WomenMonash Ultrasound for Women is a leading provider of specialist diagnostic O&G ultrasound services, dedicated to meeting the needs of women at various stages of their lives. As part of the Monash IVF Group, we are committed to advancing the delivery of reproductive health services for contemporary lifestyles.Job SummaryWe are...
-
Genetic Counselling Patient Services Coordinator
3 weeks ago
Melbourne, Victoria, Australia Monash IVF Group Full timeLead the Future of Reproductive CareAt Monash IVF Group, we're revolutionizing the way society approaches fertility. Our mission is to empower individuals and couples to make informed decisions about their reproductive health. We're seeking a highly skilled and compassionate Genetic Counselling Patient Services Coordinator to join our team.Key...
-
Patient Services Coordinator
4 weeks ago
Melbourne, Victoria, Australia St Vincent's Hospital Melbourne Full timeAbout the RoleWe are seeking a highly skilled and experienced Patient Services Clerk to join our team at St Vincent's Hospital Melbourne. As a key member of our Environmental Services team, you will play a critical role in providing exceptional patient care and support to our clinical areas.Key Responsibilities:Provide clerical support to clinical areas,...
-
Patient Services Coordinator
3 weeks ago
Melbourne, Victoria, Australia Symmetry Human Resources Group Pty Ltd Full timeAbout UsWe are a leading provider of support services and hospitality staff, partnering with hospitals and aged care facilities across Melbourne and Geelong.Position OverviewAs a Patient Services Assistant with our agency, you will play a crucial role in supporting clinical areas by maintaining cleanliness, bed making, assisting with equipment and meal...
-
Patient Services Coordinator
4 weeks ago
Melbourne, Victoria, Australia Symmetry Human Resources Group Pty Ltd Full timeAbout UsWe are a leading provider of support services and hospitality staff, partnering with hospitals and aged care facilities across Melbourne and Geelong.Position OverviewAs a Patient Services Assistant with our agency, you will play a crucial role in supporting clinical areas by maintaining cleanliness, bed making, assisting with equipment and meal...
-
Patient Services Coordinator
6 days ago
Melbourne, Victoria, Australia Symmetry Human Resources Group Pty Ltd Full timeAbout Us:Symmetry Human Resources Group Pty Ltd is a leading provider of support services and hospitality staff, partnering with hospitals and aged cares across Melbourne and Geelong. We are seeking reliable and dedicated Patient Services Assistants to support clinical areas.Position Overview:As a Patient Services Assistant, you will play a crucial role in...
-
Patient Services Coordinator
1 month ago
Melbourne, Victoria, Australia Symmetry Human Resources Group Pty Ltd Full timeAbout UsWe are a leading provider of support services and hospitality staff, partnering with hospitals and aged care facilities across Melbourne and Geelong.Position OverviewAs a Patient Services Assistant with our agency, you will play a crucial role in supporting clinical areas by maintaining cleanliness, bed making, assisting with equipment and meal...
-
Patient Services Coordinator
2 weeks ago
Melbourne, Victoria, Australia Symmetry Human Resources Group Pty Ltd Full timeAbout UsWe are a leading provider of support services and hospitality staff, partnering with hospitals and aged care facilities across Melbourne and Geelong.Position OverviewAs a Patient Services Assistant with our agency, you will play a crucial role in supporting clinical areas by maintaining cleanliness, bed making, assisting with equipment and meal...
-
Genetic Counselling Patient Services Coordinator
3 weeks ago
Melbourne, Victoria, Australia Monash IVF Group Full timeRole OverviewAs a Genetic Counselling Patient Services Coordinator at Monash IVF Group, you will play a vital role in delivering exceptional customer service to our patients requiring genetic counselling. You will work closely with the national Genetic Counsellor team to ensure a smooth process for individuals and couples undergoing IVF treatment, accessing...
-
Genetic Counselling Patient Services Coordinator
3 weeks ago
Melbourne, Victoria, Australia Monash IVF Group Full timeRole OverviewAs a Genetic Counselling Patient Services Coordinator at Monash IVF Group, you will play a vital role in delivering exceptional customer service to our patients requiring genetic counselling. You will work closely with the national Genetic Counsellor team to ensure a smooth process for individuals and couples undergoing IVF treatment, accessing...
-
Genetic Counselling Patient Services Coordinator
3 weeks ago
Melbourne, Victoria, Australia Monash IVF Group Full timeRole OverviewMonash IVF Group is seeking a highly skilled and compassionate Genetic Counselling Patient Services Coordinator to join our team. As a key member of our Genetic Counselling Team, you will play a vital role in delivering exceptional customer service to our patients requiring genetic counselling.Key ResponsibilitiesSupport the Genetic Counselling...
-
Genetic Counselling Patient Services Coordinator
4 weeks ago
Melbourne, Victoria, Australia Monash IVF Group Full timeRole OverviewMonash IVF Group is seeking a highly skilled and compassionate Genetic Counselling Patient Services Coordinator to join our team. As a key member of our Genetic Counselling Team, you will play a vital role in delivering exceptional customer service to our patients requiring genetic counselling.Key ResponsibilitiesSupport the Genetic Counselling...
-
Genetic Counselling Patient Services Coordinator
2 weeks ago
Melbourne, Victoria, Australia Monash IVF Group Full timeLead the Future of Reproductive CareAt Monash IVF Group, we're revolutionizing the way society approaches fertility. We're breaking down stigmas, empowering individuals to make informed decisions, and striving to improve everyone's chance of starting a family.We're seeking a highly skilled and compassionate Genetic Counselling Patient Services Coordinator to...
-
Receptionist/Patient Services Coordinator
4 weeks ago
Melbourne, Victoria, Australia St Vincent's Hospital Full timeAbout the RoleWe are seeking a skilled and experienced Patient Services Clerk to join our team at St Vincent's Hospital Melbourne.As a key member of our Environmental Services team, you will provide crucial clerical support and facilitate patient management for clinical areas, including admitting and discharging patients, reception duties, and delivering...
-
Receptionist/Patient Services Coordinator
1 week ago
Melbourne, Victoria, Australia St Vincent's Hospital Melbourne Full timeJob Title: Receptionist/Patient Services ClerkSt Vincent's Hospital Melbourne is seeking a skilled and compassionate Receptionist/Patient Services Clerk to join our team.About the RoleThis is a part-time opportunity to cover parental leave, working Tuesday to Friday, 8:00am to 4:00pm, with the possibility of picking up extra hours when available. The...
-
Patient List Coordinator
2 months ago
Melbourne, Victoria, Australia St Vincent's Hospital Full timeAbout the RoleThe Patient List Coordinator is accountable for the management of patients on the Elective Surgery Waiting List from a clerical perspective within the guidelines of the Department of Health Elective Surgery Access Policy.Key Responsibilities:Receive and process waiting list forms from specialist clinics, private rooms, and other areas of St...
-
Receptionist/Patient Services Clerk
2 weeks ago
Melbourne, Victoria, Australia St Vincent's Hospital Melbourne Full timeAbout the RoleWe are seeking a highly skilled and experienced Patient Services Clerk to join our team at St Vincent's Hospital Melbourne.As a Patient Services Clerk, you will play a critical role in providing exceptional customer service and administrative support to our patients and clinical staff. Your key responsibilities will include:Providing accurate...
-
Administration Officer
1 week ago
Melbourne, Victoria, Australia Alfred Health Full timeAbout the RoleAs an Administration Officer, you will play a vital role in supporting the Pharmacy team at Alfred Health. Your primary responsibility will be to manage the outpatient booking process for Pharmacy, ensuring seamless communication and coordination between pharmacists, patients, and other healthcare professionals.You will be responsible for...
-
Patient Transport Assistant
5 days ago
Melbourne, Victoria, Australia Alfred Health Full timeAbout the RoleThe Ancillary Assistant will be part of the Alfred Health non-clinical services team, working closely with ward staff and support services coordinators/supervisors to perform tasks as allocated. The role involves assisting the portering service in providing a safe, efficient, and least disruptive transfer of patients and equipment within the...