Receptionist/Patient Services Coordinator
1 week ago
St Vincent's Hospital Melbourne is seeking a skilled and compassionate Receptionist/Patient Services Clerk to join our team.
About the RoleThis is a part-time opportunity to cover parental leave, working Tuesday to Friday, 8:00am to 4:00pm, with the possibility of picking up extra hours when available. The successful candidate will be based in Kew at our Caritas Christi site.
Key Responsibilities- Create and maintain accurate patient records, adhering to current procedures.
- Ensure timely and accurate admission and discharge processes.
- Provide exceptional customer service, handling patient inquiries via phone and in person.
- Arrange appointments for patients as requested by clinical staff.
- Previous administration experience in a health setting.
- Knowledge of medical terminology.
- Understanding of private health fund billing and public health funding.
- Experience with Patient Administration Systems.
- Strong written and verbal communication skills.
- Ability to work independently in a multidisciplinary team.
- Advanced computer skills, including Microsoft Office applications.
- Excellent customer service skills.
- Current National criminal history check, or willingness to obtain.
- A focus on wellbeing initiatives, with regular events and programs.
- Confidential, solutions-focused employee counselling.
- A healthy work-life balance, with full-time employment offering a monthly Accrued Day Off.
- Ability to join Fitness Passport, with access to a wide range of fitness facilities.
- Salary Packaging, increasing take-home pay.
- Discounts and promotions through our Foundation.
- Regular opportunities for professional development.
- A culture of continuous improvement.
You will be part of the Environmental Services team, a large and varied department operating across multiple locations within the St Vincent's Melbourne campus.
As a Receptionist/Patient Services Clerk, you will be working closely with Patients Services Clerks at both Fitzroy and Kew locations.
Working at St Vincent'sSt Vincent's Hospital Melbourne is a leading teaching, research, and tertiary health service, driven by values of Compassion, Justice, Integrity, and Excellence.
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