Genetic Counselling Patient Services Coordinator

3 weeks ago

Melbourne, Victoria, Australia Monash IVF Group Full time
Role Overview

As a Genetic Counselling Patient Services Coordinator at Monash IVF Group, you will play a vital role in delivering exceptional customer service to our patients requiring genetic counselling. You will work closely with the national Genetic Counsellor team to ensure a smooth process for individuals and couples undergoing IVF treatment, accessing prenatal services, and undergoing reproductive carrier screening and other genetic tests.

Key Responsibilities
  • Support the Genetic Counselling Team in delivering a professional, efficient, and empathetic service to patients.
  • Work with IVF Specialists, Laboratory staff, and patients to ensure a seamless process for genetic counselling and testing.
  • Process IVF referrals, appointments, and medical records, ensuring accurate and timely information.
  • Provide administrative support to the genetic counselling team, including sending letters, organizing billing, and reviewing invoices.
  • Inform patients about required information for genetic counselling appointments and the genetic counselling journey.
  • Triage and assist with phone and email enquiries regarding services provided by the genetic counselling team.
  • Coordinate and minute intradepartmental team meetings.
  • Accurately enter data into the patient management system.
Requirements
  • Highly skilled and demonstrable medical/specialist reception and administrative experience.
  • Experience in science or a related health discipline is strongly desired.
  • Excellent telephone manner and communication skills.
  • Exceptional computer and IT skills, with proficiency in Microsoft Office Suite.
  • Strong attention to detail and ability to multitask.
  • Ability to work cohesively within a multi-disciplinary team.
  • Superior time management skills and a willingness to adapt to a fast-paced environment.
  • Relevant working experience in health services and an understanding of the role and responsibilities of a Genetic Counsellor is highly desirable.
Why Work for Monash IVF Group?

At Monash IVF Group, we are a passionate and innovative community dedicated to empowering individuals and making a real difference in the world of fertility. Our state-of-the-art facilities provide an inspiring environment where cutting-edge technology meets compassionate care.

We believe in fostering a culture of continuous growth and development, offering extensive learning and development opportunities to help you advance your career. Our hybrid working model provides the flexibility you need to maintain a healthy work-life balance, while still being a part of a vibrant and fun team.

Monash IVF Group values each and every one of our employees, ensuring they feel included, supported, and valued. As a member of our team, you will have access to many benefits, including a Learning & Development Framework, an Employee Assistance Program, discounts on fertility and ultrasound services, paid IVF Leave, and more.

  • Genetic Counselling Patient Services Coordinator

    3 weeks ago

    Melbourne, Victoria, Australia Monash IVF Group Full time

    Role OverviewAs a Genetic Counselling Patient Services Coordinator at Monash IVF Group, you will play a vital role in delivering exceptional customer service to our patients requiring genetic counselling. You will work closely with the national Genetic Counsellor team to ensure a smooth process for individuals and couples undergoing IVF treatment, accessing...

  • Genetic Counselling Patient Services Coordinator

    3 weeks ago

    Melbourne, Victoria, Australia Monash IVF Group Full time

    Lead the Future of Reproductive CareAt Monash IVF Group, we're revolutionizing the way society approaches fertility. Our mission is to empower individuals and couples to make informed decisions about their reproductive health. We're seeking a highly skilled and compassionate Genetic Counselling Patient Services Coordinator to join our team.Key...

  • Genetic Counselling Patient Services Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Monash IVF Group Full time

    Lead the Future of Reproductive CareAt Monash IVF Group, we're revolutionizing the way society approaches fertility. We're breaking down stigmas, empowering individuals to make informed decisions, and striving to improve everyone's chance of starting a family.We're seeking a highly skilled and compassionate Genetic Counselling Patient Services Coordinator to...

  • Genetic Counselling Patient Services Coordinator

    4 weeks ago

    Melbourne, Victoria, Australia Monash IVF Group Full time

    Role OverviewMonash IVF Group is seeking a highly skilled and compassionate Genetic Counselling Patient Services Coordinator to join our team. As a key member of our Genetic Counselling Team, you will play a vital role in delivering exceptional customer service to our patients requiring genetic counselling.Key ResponsibilitiesSupport the Genetic Counselling...

  • Genetic Counselling Patient Services Coordinator

    3 weeks ago

    Melbourne, Victoria, Australia Monash IVF Group Full time

    Role OverviewMonash IVF Group is seeking a highly skilled and compassionate Genetic Counselling Patient Services Coordinator to join our team. As a key member of our Genetic Counselling Team, you will play a vital role in delivering exceptional customer service to our patients requiring genetic counselling.Key ResponsibilitiesSupport the Genetic Counselling...

  • Senior Genetic Counsellor

    3 weeks ago

    Melbourne, Victoria, Australia European Society Of Human Genetics Full time

    Senior Genetic Counsellor OpportunityWe are seeking a highly experienced and skilled Senior Genetic Counsellor to lead our team of genetic counsellors in a clinical and academic genetics program. The successful candidate will have a strong background in genetic counselling and experience in managing a service area of a hospital.Key ResponsibilitiesLead a...

  • Senior Genetic Counsellor

    1 month ago

    Melbourne, Victoria, Australia European Society Of Human Genetics Full time

    Senior Genetic Counsellor OpportunityWe are seeking a highly experienced and skilled Senior Genetic Counsellor to lead our team of genetic counsellors in a clinical and academic genetics program.The successful candidate will have a strong background in genetic counselling and experience in managing a service area of a hospital. They will be responsible for...

  • Senior Genetic Counsellor

    3 weeks ago

    Melbourne, Victoria, Australia European Society Of Human Genetics Full time

    Job Title: Senior Genetic CounsellorWe are seeking a highly experienced and skilled Senior Genetic Counsellor to lead our team of genetic counsellors in a clinical and academic genetics program.About the RoleThe successful candidate will have a strong background in genetic counselling and experience in managing a service area of a hospital. They will be...

  • Patient Services Coordinator

    7 days ago

    Melbourne, Victoria, Australia Monash IVF Group Full time

    About Monash Ultrasound for WomenMonash Ultrasound for Women is a leading provider of specialist diagnostic O&G ultrasound services, dedicated to meeting the needs of women at various stages of their lives. As part of the Monash IVF Group, we are committed to advancing the delivery of reproductive health services for contemporary lifestyles.Our TeamOur team...

  • Patient Services Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Monash IVF Group Full time

    About Monash Ultrasound for WomenMonash Ultrasound for Women is a leading provider of specialist diagnostic O&G ultrasound services, dedicated to meeting the needs of women at various stages of their lives. As part of the Monash IVF Group, we are committed to advancing the delivery of reproductive health services for contemporary lifestyles.Job SummaryWe are...

  • Senior Genetic Counsellor

    3 weeks ago

    Melbourne, Victoria, Australia European Society Of Human Genetics Full time

    Job Title: Senior Genetic CounsellorWe are seeking a highly skilled and experienced Senior Genetic Counsellor to lead our team of genetic counsellors in a clinical and academic genetics program.About the RoleThe successful candidate will work closely with the Clinical Director and Operations Manager to ensure the delivery of a high-quality clinical service,...

  • Senior Genetic Counsellor

    3 weeks ago

    Melbourne, Victoria, Australia European Society Of Human Genetics Full time

    Job OpportunityAn exciting opportunity is available for a Senior Genetic Counsellor to lead a large and diverse team of Genetic Counsellors in a clinical and academic genetics program.The Genomic Medicine Department and Parkville Familial Cancer Centre (FCC) is seeking a highly experienced and skilled Genetic Counsellor to provide leadership and strategic...

  • Senior Genetic Counsellor

    1 month ago

    Melbourne, Victoria, Australia European Society Of Human Genetics Full time

    Job Title: Senior Genetic CounsellorWe are seeking a highly experienced and skilled Senior Genetic Counsellor to lead our clinical and academic genetics program. The successful candidate will have a strong background in genetic counselling and a proven track record of leadership and management.Key Responsibilities:Lead a large and diverse team of genetic...

  • Senior Genetic Counsellor

    2 months ago

    Melbourne, Victoria, Australia European Society Of Human Genetics Full time

    Job Title: Senior Genetic CounsellorWe are seeking a highly experienced and skilled Senior Genetic Counsellor to lead our clinical and academic genetics program. As a key member of our team, you will be responsible for delivering a high-quality clinical service, setting the direction for the development of our genetic counselling team, and contributing to...

  • Research Assistant in Epilepsy Genetics Research

    1 month ago

    Melbourne, Victoria, Australia University of Melbourne Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Research Assistant to join our team at the Melbourne Brain Centre in Heidelberg. As a Research Assistant, you will play a key role in advancing clinical and genetic research in epilepsy, working alongside internationally recognised experts.Key ResponsibilitiesParticipant recruitment and...

  • Research Assistant in Epilepsy Genetics Research

    1 month ago

    Melbourne, Victoria, Australia University of Melbourne Full time

    About the RoleWe are seeking a highly motivated Research Assistant to join our team at the Melbourne Brain Centre in Heidelberg. As a Research Assistant, you will play a key role in advancing clinical and genetic research in epilepsy, working alongside internationally recognised experts.Key ResponsibilitiesParticipant recruitment and managementConducting...

  • Research Assistant in Epilepsy Genetics Research

    1 month ago

    Melbourne, Victoria, Australia University of Melbourne Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Research Assistant to join our team at the Melbourne Brain Centre in Heidelberg. As a Research Assistant, you will play a key role in advancing clinical and genetic research in epilepsy, working alongside internationally recognised experts.Key ResponsibilitiesParticipant recruitment and...

  • Research Assistant in Epilepsy Genetics Research

    1 month ago

    Melbourne, Victoria, Australia University of Melbourne Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Research Assistant to join our team at the Melbourne Brain Centre in Heidelberg. As a Research Assistant, you will play a key role in advancing clinical and genetic research in epilepsy, working alongside internationally recognised experts.Key ResponsibilitiesParticipant recruitment and...

  • Research Assistant in Epilepsy Genetics Research

    4 weeks ago

    Melbourne, Victoria, Australia University of Melbourne Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Research Assistant to join our team at the Melbourne Brain Centre in Heidelberg. As a Research Assistant, you will play a key role in advancing clinical and genetic research in epilepsy, working alongside internationally recognised experts.Key ResponsibilitiesParticipant recruitment and...

  • Research Assistant in Epilepsy Genetics Research

    3 weeks ago

    Melbourne, Victoria, Australia University of Melbourne Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Research Assistant to join our team at the Melbourne Brain Centre in Heidelberg. As a Research Assistant, you will play a key role in advancing clinical and genetic research in epilepsy, working alongside internationally recognised experts.Key ResponsibilitiesParticipant recruitment and...