Retail Leadership Manager
3 days ago
The Coles Supermarket Online Department plays a crucial part in our grocery ordering process. As a key member of the team, you will oversee the day-to-day operations of the online department, ensuring seamless execution of our click and collect and concierge services.
You will be responsible for managing the team, contributing to a customer experience that is welcoming and inspiring for our customers, team members, and community. This role offers an excellent opportunity to take your retail leadership experience to the next level and drive a one-team culture that recognizes and celebrates success.
Key Responsibilities:
- Leadership experience with the ability to coach and develop your team
- Manage sales targets, cost control, and rostering needs
- Ensure compliance with Coles' visual merchandising, safety, and stock management standards
- Create a customer-obsessed culture that continually seeks to better understand our diverse customers
- Drive a one-team culture that recognizes and celebrates success
About You and Your Skills:
- Leadership experience with a proven track record of coaching and developing teams
- Ability to take a team approach to meeting sales targets, cost control, and rostering needs
- Strong customer service skills with a focus on delivering exceptional customer experiences
- Ability to work in a fast-paced environment and adapt to changing priorities
- Excellent communication and interpersonal skills
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and inclusive work environment
- Flexible work arrangements and additional leave entitlements
- A commitment to diversity, equity, and inclusion
How to Apply:
Apply now and take your next step in your retail leadership career. We look forward to hearing from you
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