
Operations Efficiency Specialist
2 days ago
We are seeking a skilled Operations Efficiency Specialist to join our team and contribute to the optimization of our restaurant operations. This is an exciting opportunity for a detail-oriented individual with strong coordination skills to support the systems and processes that keep our restaurants running efficiently.
Key Responsibilities- Develop engaging training materials, including manuals, checklists, visual aids, and e-learning content to enhance operational knowledge and skills.
- Coordinate the rollout of new systems, menu items, campaigns, and initiatives across our restaurant network.
- Plan and execute product and equipment trials, capturing feedback and compiling post-trial insights to inform business decisions.
- Create and distribute internal communications to support training, change initiatives, and operational updates.
- Manage documentation libraries and shared platforms to ensure data accuracy and version control.
- Collaborate with cross-functional teams to drive process improvements and operational consistency.
- 2+ years' experience in a coordinator or administration role, preferably in a multi-site QSR, hospitality, or franchise environment.
- Strong coordination and project management skills with the ability to juggle multiple priorities.
- A working knowledge of restaurant operations and food safety standards.
- Proficiency in Microsoft Office, especially Excel, with strong usability skills.
- Experience using project management and business intelligence platforms such as Monday.com or Power BI.
- Familiarity with Canva and content creation for internal training or communications.
- A clear, engaging communication style both written and verbal.
- A detail-oriented mindset with the ability to take initiative and follow through.
- A supportive, fast-paced team environment.
- Opportunities for professional development and growth.
- The chance to contribute to exciting growth and transformation projects.
- A warm, people-first culture where you're always valued and supported.
We are a proud family business with deep roots, bold flavors, and a cult following built over decades. We remain true to what matters most: real food, real people, and real connection.
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