Sales Administrator
3 days ago
We are seeking a highly motivated and customer-focused Sales Administration Officer to join our team at Remondis Australia Pty Ltd. As a key member of our sales team, you will be responsible for managing customer invoicing needs, engaging with various departments to ensure alignment with our offerings, and resolving customer issues in a timely and professional manner.
Key Responsibilities- Proactively manage customer invoicing needs through telephone and email communication.
- Engage with all departments to ensure sales team alignment with Remondis offerings in logistics and customer service teams.
- Conduct thorough investigations to support resolution of customer invoice disputes and generate credits where required.
- Support the national credits team in following up outstanding debtors for Wingfield SA branch customers.
- Assist sales team with back-of-house administration duties, including converting quotes to job sheets, raising transport certificates, and ensuring consignor/contact details are correct within scope.
- Liaise with internal stakeholders to fulfill servicing requirements.
- Develop and implement a method of managing, coaching, and supporting the sales team.
- Set up regular performance objectives for each member of the sales team.
- Be accountable for the sales team's performance.
This is a fantastic opportunity to carve out an interesting and fulfilling career path with Remondis Australia Pty Ltd. You'll have the freedom to prioritize your time and working preferences, and you'll be part of a strong customer service team that supports and directs you to be successful.
You'll contribute to a more sustainable future by representing solutions that support businesses, the community, and the environment. With Remondis, your career future is looking bright, and you'll have opportunities to grow and progress in a dynamic and high-growth environment.
Who You AreYou'll have prior experience working with business customers in a customer care or support role, with a strong focus on SLAs. Ideally, you'll have experience with Salesforce and enjoy working in a busy, supportive team environment. You'll be customer-centric, solution-oriented, organized, and a great communicator with a passion for people.
You'll thrive in a high-growth, dynamic environment with a strong sense of urgency and a clear understanding of what to prioritize. You'll be a team player who is driven, motivated, and resilient, with a positive attitude and natural ability to solve problems.
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