Resort Operations Manager
3 weeks ago
RAC Monkey Mia Dolphin Resort, located in the stunning Shark Bay World Heritage Area, is a renowned destination for its friendly dolphins and breathtaking scenery.
We are seeking an experienced Full-Time Duty Manager to join our team. As a key member of our operations team, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth day-to-day operation of our resort.
The successful candidate will have previous experience in a similar role within the accommodation or hospitality industry, with a strong understanding of hotel Property Management Systems (PMS). They will also possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
This is a full-time opportunity, with a competitive salary range of $65,000 - $80,000 per annum, depending on experience. In addition to a generous salary, we offer a comprehensive benefits package, including discounted meals and accommodation, as well as access to exclusive employee discounts and programs.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Ensure seamless day-to-day operations of the resort, including managing front desk activities and responding to guest queries.
- Work collaboratively with other departments to deliver exceptional customer experiences and resolve any issues that may arise.
- Conduct regular property inspections to ensure high standards of cleanliness and presentation are maintained.
- Oversee the safe and secure transportation of guests, as well as the management of after-hours callouts and emergency situations.
What We Offer:
- A competitive salary range of $65,000 - $80,000 per annum, depending on experience.
- A comprehensive benefits package, including discounted meals and accommodation.
- Access to exclusive employee discounts and programs.
- Ongoing training and development opportunities to support your career growth.
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