Accommodation Operations Manager
2 weeks ago
RAC Monkey Mia Dolphin Resort is a renowned destination in the beautiful Shark Bay World Heritage Area, offering an unforgettable guest experience.
The resort caters for up to 1,200 guests and features a range of accommodation options, including villas, hotel-style rooms, budget accommodation, dormitories, and campsites. Additionally, there are two outdoor pools, a general store, gift shop, Boughshed Restaurant, and Monkey Bar.
We are seeking a full-time Duty Manager to join our team. This role would be suitable for a local or someone looking to relocate from Perth, as accommodation and meals are available at a reduced cost, allowing the right candidate to live and work on-site.
This exciting role offers the opportunity to work with hospitality professionals from around the world, contributing to an exceptional guest stay experience.
Responsibilities:
- Collaborate with Heads of Department to ensure an outstanding customer experience and respond to any guest issues
- Assist various Departments and Heads of Department as required
- Meet and greet guests at the airport and transport them to the resort
- Facilitate the check-in process and ensure coaches and groups receive assistance with luggage and accommodation requirements
- Maintain high venue standards regarding cleanliness and presentation
- Close the Monkey Bar and Boughshed Restaurant each evening
- Oversee the safety and security of all guests, team members, and resort assets
- Conduct regular nightly patrols of the property, manage night attendants, and assist guests
- Manage after-hours phone and emergency callouts
Requirements:
- Experience in a similar role within the accommodation, hospitality, tourism, or related industries
- Background in managing food and beverage, guest reservations, grounds maintenance, or housekeeping is highly desirable
- Familiarity with a hotel Property Management System (NewBook experience is highly desirable)
- Willingness to commit to hours: 2:30 pm to 11:00 pm (1-hour break) and manage after-hours call-out phone duties
- Understanding of workplace Health & Safety compliance
- Driver's License and willingness to obtain a Passenger Transport License
- First Aid and Approved Managers' Certificate, or willingness to obtain
Benefits:
- Competitive salary: $65,000 - $80,000 per annum + Superannuation + annual incentive bonus based on KPIs
- A supportive and dynamic work environment
- Discounted meals and accommodation - live and work on-site (self-contained 2-bedroom house located onsite for single, couple, or small family)
- Generous discounts on home, contents, and car insurance, as well as member benefits and free roadside assistance
- Opportunity to develop your career in a large, thriving tourism business with nine locations in Western Australia and growing
-
Senior Accommodation Manager
2 weeks ago
Perth, Western Australia Hospoworld Resourcing Full timeAbout UsHospoworld Resourcing is a leading hospitality operator in Western Australia, with multiple accommodation and food and beverage operations. We are currently expanding our team and seeking an exceptional leader to join us.Role OverviewWe are looking for a Senior Accommodation Manager to lead our team in Port Hedland. As a key member of our senior...
-
Operations Coordinator
4 weeks ago
Perth, Western Australia Workpac Full timeWorkPac, Australia's largest privately owned workforce solutions business, is seeking a highly skilled Operations Coordinator to join their team in Perth. This role plays a vital part in managing the allocation of rooms and charter flight seats to support operational needs.About the RoleIn this key position, you will optimize demand forecasting and ensure...
-
Fremantle Accommodation Assistant
4 weeks ago
Perth, Western Australia YHA Australia Full timeWe are seeking a skilled and motivated individual to join our team as an Accommodation Assistant at YHA Fremantle. This role is ideal for someone who enjoys working in a fast-paced environment, providing excellent customer service, and maintaining a high standard of cleanliness.About UsYHA Australia offers unique, affordable, and sustainable accommodation...
-
Fremantle Accommodation Host
4 weeks ago
Perth, Western Australia YHA Australia Full timeWe are seeking a highly skilled and motivated Accommodation Host to join our team at YHA Fremantle. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service, maintaining high standards of cleanliness and contributing to a friendly and welcoming environment.As an Accommodation Host, you will be...
-
Friendly Accommodation Assistant
4 weeks ago
Perth, Western Australia YHA Australia Full timeAre you looking for a role that combines customer service and housekeeping skills in a unique environment?We are seeking a Casual Receptionist/Housekeeper to join our team at YHA Fremantle.The successful candidate will be responsible for providing exceptional customer service, maintaining the cleanliness of our property, and contributing to a friendly and...
-
Senior Programme Manager
4 weeks ago
Perth, Western Australia Department Of Mines, Industry Regulation And Safety WA Full timeRole OverviewWe are seeking a highly skilled Senior Programme Manager to lead the successful delivery of our Perth Accommodation Consolidation Project.Key ResponsibilitiesDevelop, manage and deliver large, complex programmes, including resource and budget allocation.Engage with high-level stakeholders, build relationships and negotiate in a change management...
-
Regional Accommodation Assistant
3 weeks ago
Perth, Western Australia Rydges Full timeAbout RydgesRydges is a leading Australian and New Zealand-owned hospitality company, operating high-quality hotels in key destinations across both countries.About the RoleWe are seeking reliable and detail-oriented individuals to join our housekeeping team as Regional Accommodation Assistants at our Rydges Kalgoorlie property.The successful applicants will...
-
Resort Operations Manager
3 weeks ago
Perth, Western Australia RAC of WA Full timeRAC Monkey Mia Dolphin Resort, located in the stunning Shark Bay World Heritage Area, is a renowned destination for its friendly dolphins and breathtaking scenery.We are seeking an experienced Full-Time Duty Manager to join our team. As a key member of our operations team, you will play a vital role in delivering exceptional customer experiences and ensuring...
-
Airline Operations Manager
2 weeks ago
Perth, Western Australia Virgin Australia Full timeVirgin Australia is always looking for talented individuals to join their team and contribute to making flying better than nice. As an airline that's always done things a little different, we're on a mission to provide exceptional customer experiences.The role of Airline Operations Manager is critical in ensuring seamless flight operations. You will be at...
-
Hospitality Operations Manager
4 weeks ago
Perth, Western Australia Civeo Full timeWe are seeking an experienced and motivated Catering Manager to join our team in one of our remote Western Australian villages. This is a fantastic opportunity for a seasoned professional to provide exceptional service and lead our catering operations.About the Role:This is a FIFO (Fly-In, Fly-Out) position working on a 5:2 or 4:3 roster from Perth...
-
Culinary Operations Manager
4 weeks ago
Perth, Western Australia Programmed Full timeAbout the OpportunityWe are seeking an experienced Culinary Operations Manager to join our team in a minesite village management setting. This is an excellent opportunity to be part of a vital team that provides essential services, including catering, transport, cleaning, and utility services to a well-known mining company in Western Australia.Key...
-
Hotel Operations Manager
4 weeks ago
Perth, Western Australia Pan Pacific Hotels Group Full timeJob SummaryThe Duty Manager will oversee the front office and hotel operations, ensuring seamless guest experiences and efficient staff management.About YouWe are seeking a seasoned hospitality professional with experience in managing front office and duty manager responsibilities.You will be responsible for inspecting VIP rooms, walking through hotel...
-
Hotel Operations Manager
4 weeks ago
Perth, Western Australia Pan Pacific Hotels Group Full timeJob DescriptionThe Role:Oversee Front Office and Duty Manager responsibilities, including managing staff, coordinating operations, and ensuring adherence to brand standards.Evaluate guest satisfaction by inspecting VIP rooms, promoting hotel facilities and loyalty programs, and assisting with operations.Manage inventory availability, room allocation, and...
-
Hotel Operations Manager
2 weeks ago
Perth, Western Australia Pan Pacific Hotels Group Full timeAbout Pan Pacific PerthLocated in the heart of Perth CBD, Pan Pacific Perth is a world-class hotel offering luxurious accommodations and exceptional service. With a recent major refurbishment completed, we are on track for an exciting relaunch in Q2 2025.Key ResponsibilitiesWe are seeking a highly experienced Director of Food & Beverage to oversee all...
-
Hospitality Operations Manager
1 month ago
Perth, Western Australia ALH Hotels Full timeLeadership Opportunity at ALH HotelsWe are seeking a skilled Assistant Manager to lead our venue in Western Australia.Key Responsibilities:Develop and train a high-performing team to deliver exceptional guest experiencesOversee daily operations, including opening and closing procedures, back-of-house administration, and rosteringRecruit and manage a diverse...
-
Luxury Hotel Operations Manager
4 weeks ago
Perth, Western Australia Silk Hospitality Full timeAbout the RoleWe are seeking a highly skilled and experienced Luxury Hotel Operations Manager to join our team at Silk Hospitality in Perth, Western Australia.Key Responsibilities:Achieving and exceeding guest service standards by ensuring exceptional quality of accommodations, amenities, and services.Daily inspections of guest rooms, public areas, and staff...
-
Regional Operations Manager
4 weeks ago
Perth, Western Australia Retailworld Resourcing Full timeOperations Services ManagerWe are seeking an experienced leader to oversee the delivery of municipal and community services in remote locations.About the RoleLead and manage a team delivering impactful outcomes in diverse settings.Ensure operational excellence, compliance with regulations, and effective financial management.The ideal candidate is hands-on,...
-
Event Operations Manager
2 weeks ago
Perth, Western Australia Pan Pacific Hotels Group Full timeAbout This RoleWe are seeking a skilled Event Operations Manager to join our team at Pan Pacific Hotels Group.Job DescriptionSales and Events Management: The ideal candidate will handle daily event sales inquiries, manage event operations, create and distribute event orders, and ensure timely communication of upcoming events and changes to all hotel...
-
Senior Operations Manager
3 weeks ago
Perth, Western Australia Pan Pacific Hotels Group Full timeAbout the RoleWe are seeking a Senior Operations Manager to join our team at Pan Pacific Hotels Group.Job SummaryThe Senior Operations Manager will be responsible for overseeing the Front Office and Duty Manager responsibilities, including managing staff, coordinating operations, and ensuring adherence to brand standards.Main ResponsibilitiesEnsure guest...
-
Catering Operations Manager
3 weeks ago
Perth, Western Australia Civeo Full timeCompany OverviewCiveo Corporation is a global leader in workforce accommodation, operating over 14,000 rooms across Australia, the United States, and Canada.We pride ourselves on delivering exceptional services to our clients, with a strong focus on mutually beneficial partnerships within our communities.