Customer Service Representative
3 weeks ago
About RAC of WA
">RAC of Western Australia is a renowned organisation striving to become "The driving force for a better WA". We value inclusivity and promote a workplace that actively seeks to welcome contributions from all people.
">Company Overview:
">Situated within the remarkable Shark Bay World Heritage Area in WA's Northwest, our resort offers an unparalleled opportunity for a Customer Service Representative to join our friendly team on a full-time basis. This role would be ideal for a local or someone looking to relocate from Perth - accommodation is available at a reduced cost allowing the right candidate to live and work on-site.
">What You'll Do:
">- ">
- Provide exceptional customer service at the front office, ensuring all guests receive a warm welcome to the resort, and assisting with all aspects of their stay.">
- Answer incoming phone calls and aid over the phone and via email.">
- Assist groups with their bookings and stay at the resort, including school groups, weddings, and events.">
- Support general operations of the resort.">
- Be on call three nights per week covering the Duty Manager's days off and afternoon/night shifts at reception.">
Your Skills & Qualifications:
">- ">
- Demonstrate outstanding customer service skills.">
- Hold previous experience in administration, which is highly regarded.">
- Show proficiency in using NewBook or other guest reservation software, although not essential.">
- Display strong time-management, organisational, and multi-tasking skills.">
We Offer:
">- ">
- Full training to ensure your success.">
- A competitive pay rate of approximately $65,000 per annum, commensurate with experience.">
- The chance to live and work in a beautiful part of Western Australia.">
How to Apply:
">Please submit your resume by clicking 'Apply' today.
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