Community Focused Customer Support Specialist

5 days ago


Australia beBeeCustomerService Full time $60,000 - $70,000
Customer Service Role

We are seeking a motivated and proactive customer service professional to join our community-focused organisation in the northern suburbs of Australia.

Key Responsibilities:
  • Provide accurate information to community members to resolve their inquiries
  • Stay up-to-date with council operations and be aware of any changes
  • Promote and maintain high-quality customer service in all communications with customers on the phone
Requirements:
  • Previous customer service and/or call centre experience
  • Local government knowledge is beneficial
  • Effective written and verbal communication skills
  • Dispute handling and problem-solving abilities

At this role, we value diversity and welcome unique contributions from all individuals. This position offers a 4-month temporary contract with possible extension, working for an innovative and community-focused team.



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