
Transformative Business Improvement Lead
3 days ago
This exciting opportunity is available for a dynamic and strategic thinker to lead organisational transformation. As a Senior Business Improvement Officer, you will be responsible for embedding systems thinking and performance measurement across teams.
Key Responsibilities- Drive a culture of innovation and continuous improvement through the implementation of cutting-edge methodologies and best practices.
- Facilitate workshops and capability-building initiatives to upskill and reskill teams.
- Lead end-to-end service reviews to enhance delivery, reduce costs, and boost revenue.
- Integrate customer insights into service redesigns to deliver exceptional outcomes.
- Prepare high-quality reports, presentations, and business cases to inform strategic decision-making.
- Align service reviews with corporate planning and reporting to ensure seamless integration.
- Monitor outcomes from the Financial Sustainability Roadmap to measure progress.
- Manage consultants to ensure quality insights and tangible results.
- Oversee benefit realisation reporting across financial and non-financial metrics.
- A relevant tertiary qualification in Business or Project Management, or equivalent experience.
- Demonstrated expertise in service planning, strategic analysis, or business improvement within a complex organisation.
- Proven ability to lead and deliver high-impact projects with significant returns on investment.
- A supportive workplace culture committed to innovation and improvement.
- An inclusive culture where all employees are valued and equal employment opportunity, diversity and differences are respected.
- Health and Wellbeing program - annual flu vaccinations and injury prevention program.
- Access to confidential Employee Assistance Program (EAP) service for employees and their families.
- This role offers a unique opportunity to drive transformative change and deliver exceptional outcomes.
- The ideal candidate will possess a strong track record of leading and delivering high-impact projects with significant returns on investment.
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