Corporate Reception Coordinator

19 hours ago

Brisbane, Queensland, Australia beBeeService Full time $60,000 - $80,000

Job Description

MinterEllison is a leading law and consulting firm with a heritage of almost 200 years. We are known for our excellence, authenticity, and enduring relationships with clients, people, and communities. Our clients seek us to help them solve complex problems every day. We achieve this through our full-service legal offering and complementary consulting services.

We offer opportunities to work on industry-leading mandates for top-tier clients while being part of a high-performing and collaborative team that values excellence, diversity, curiosity, and inclusion. We empower our people to grow their careers in meaningful ways by providing support, trust, and autonomy.

We lead the way with AI and emerging technologies, powering innovation throughout our firm. You will have the opportunity to engage with AI tools we've built, as well as external tools, to enhance efficiencies and excellence internally and with our clients.

The Role

You are responsible for creating an exceptional reception experience and coordinating the Client Services team to deliver first-class service to our clients and employees.

Your main areas of responsibility include:

  • Welcome clients to reception and inform hosts of their guests' arrival
  • Actively manage client meeting rooms, ensuring the appropriate room is allocated for each meeting or event via the firm's room booking system
  • Use the system to manage workflows on the client floor
  • Maintain data integrity in the system and provide regular and ad hoc reporting as required
  • In conjunction with the Client Services Assistants, ensure all meeting rooms are set up correctly with the appropriate resources
  • Coordinate the day-to-day operations of the Client Floor and ensure tasks are performed efficiently
  • Coordinate resource requirements for reception, events, and functions including the weekly roster
  • Supervise after-hours events as required
  • Work with the Events team and Executive Assistants to manage functions and events including planning, liaising with external parties, managing event budgets, confirmations, etc.
  • Provide backup support to the Client Services Assistants when required
  • Work closely with the Client Services Team Leader, Head Chef, Head Barista, and CSA Lead to ensure all areas of the Client Services team are informed and working seamlessly
  • Develop and maintain trusted relationships with team members, partners, and stakeholders across the firm
  • Proactively seek opportunities to improve processes and procedures and enhance the service offering
  • Collaborate with Business Operations teams nationally and drive the national alignment of policies, procedures, services, and products
  • Assist with key projects and other ad hoc duties as required

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